Brooke Waid
Modesto,CA
Summary
Results-driven medical professional with substantial experience. Demonstrates strong skills in patient care, surgical assistance, and medical documentation. Known for exceptional teamwork, adaptability, and commitment to achieving optimal patient outcomes. Proficient in clinical procedures, patient education, and EMR systems, contributing effectively to collaborative healthcare environment.
Overview
6
6
years of professional experience
Work History
Orthopedic Medical Assistant
Orthomed Center
Modesto, CA
09.2022 - Current
- Assisted with patient intake processes, ensuring accurate documentation and efficient workflow.
- Prepared examination rooms and medical equipment for orthopedic procedures, maintaining high standards of cleanliness.
- Coordinated patient scheduling and follow-up appointments to optimize clinic operations and enhance patient care.
- Supported physicians during examinations by documenting findings and assisting with procedures as needed.
- Educated patients on post-operative care instructions, promoting adherence to treatment plans for improved outcomes.
- Managed inventory of medical supplies, ensuring availability and compliance with regulatory standards.
- Developed streamlined processes for handling patient referrals, enhancing communication between departments.
- Trained new staff on office protocols and best practices to foster a knowledgeable team environment.
- Contributed to increased clinic revenue by effectively promoting ancillary services such as physical therapy or durable medical equipment when appropriate for patient needs.
- Maintained strict adherence to infection control protocols while performing wound care tasks or preparing instruments for sterilization, safeguarding the health of both patients and staff members.
- Assisted physicians with diagnostic testing such as X-rays or MRI scans, contributing to accurate diagnoses and treatment plans for patients.
- Reduced wait times for patients by organizing supplies, maintaining a clean environment, and ensuring equipment was readily available for use during each appointment.
- Facilitated clear communication between physicians and patients, explaining complex medical terminology in easily understandable terms.
- Prepared patients for surgeries by thoroughly reviewing preoperative instructions, addressing any concerns or questions they may have had.
- Prepared lab specimens for diagnostic evaluation.
- Developed positive relationships with patients through empathetic listening skills combined with a genuine interest in their well-being during their time at the clinic.
Medical Assistant
Riverbank Primary Care Clinic
Riverbank, CA
11.2020 - 01.2022
- Clinical
- Highly skilled at running a one provider practice with a moderate volume of patients as the single Medical Assistant in the practice
- Oversaw daily operations of acute care clinic, providing the best level of care
- Functioned as a patient advocate, addressing private and time-sensitive patient concerns
- Proficient in ECG, venipunctures, COVID-19 nasal swabbing, spirometry, urinalysis, drug administration, vaccine administration, nebulizer treatment, and ear lavage
- Assist with in office biopsy and annual examinations
- Prepared examination rooms and sterilized exam rooms and medical equipment
- Prepared and labeled all specimens with the required clinical data to be transported
- Distributed, stored and performed inventory control of sterile/non sterile instruments and equipment
- Possesses excellent written and verbal communication skills
- Proficient in obtaining vital signs, medical history while providing personable patient care
- Able to prioritize heavy work demands while keeping a very positive attitude and maintaining an efficient, smooth running clinic
- Clerical
- Working the Receptionist front desk, greeting patients, confirming patient identity and current insurance, also aiding patients in the understanding of financial responsibility personally as well as insurance coverage
- Answered all incoming calls, and dealt with each patients needs appropriately and efficiently, called to follow up on any/all appointments, also responsible for checking patients in and out of the office
- Verify and input correct patient demographics and information, schedule appointments and mail or fax requested medical records, signed/consented by the patient
- Utilized patient confidentiality when speaking with patients about their accounts or services
- Prepared and maintained patient charts and files for new and existing patients
- Filed patient records and results
- Proficient on patient referrals and paperwork faxing such as prescriptions, demographics, authorizations, and physician forms or documents
- Assisted my provider on any tasks needed.
Education
Food Handler Certificate -
Basic Life Support (BLS, CPR, AED) July 2020 – July 2022 Medical Assisting/Patient Services Technician - undefined
High School diploma -
08-2022
Medical Assisting/Patient Services Technician Vocational training in Physiology/Anatomy -
Stellar Career College
Modesto, CA12-2020
High School Diploma -
James C. Enochs High School
05-2014
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Clinical documentation
- Phlebotomy
- Immunization administration
- Specimen collection and processing
- Procedure assistance
- Appointment setting
- Sterilization techniques
- Medical supply inventory
- Medical office administration
- Simple dressings
- Orthopedic splints
- Orthopedic casting
- Postoperative care
- Suture removal
Timeline
Orthopedic Medical Assistant
Orthomed Center
09.2022 - Current
Medical Assistant
Riverbank Primary Care Clinic
11.2020 - 01.2022
Basic Life Support (BLS, CPR, AED) July 2020 – July 2022 Medical Assisting/Patient Services Technician - undefined
Food Handler Certificate -
High School diploma -
Medical Assisting/Patient Services Technician Vocational training in Physiology/Anatomy -
Stellar Career College
High School Diploma -
James C. Enochs High School