Brooke Track
Thunder Bay
Summary
A dedicated individual passionate about providing people of all ages meaningful experiences through positive and effective work. Compassionate and caring with a wide range of experience working with children and youth.
A strong advocate for those in need, and committed to providing the best possible service!
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Associate
The Pasta Shoppe
09.2023 - 08.2024
- Helped customers locate products with Relevant descriptions
- Engaged with customers to build good relationships and loyalty within our community
- Solved customer challenges by offering relevant products and services.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Performed cash, card, and check transactions to complete customer purchases.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Summer Outings Coordinator
BGC Thunder Bay
07.2023 - 09.2023
- Created weekly outing calendars for each cohort/zone
- Set up and booked all outings for groups (bookings, payment, main contact, etc.)
- Ran Canteen Area (restocking, selling, payment, cash drops, taking orders, etc.)
- Ran drop in programming as well as assisted in any other areas needed on the floor
- Facility key holder and lock up duties
Kid Zone Coordinator
BGC Thunder Bay
01.2023 - 06.2023
- Planned monthly calendars
- Implemented weekly and daily programming
- Implemented specific monthly programs (swimming, cooking, boys night etc)
- Attended meetings and random evaluation check ins
- Facility key holder and lock up duties
After School Care & Supply
Schoolhouse Playcare Centres
09.2022 - 12.2022
- Worked alongside 2 other staff to run the after school program
- Took daily attendance (Arriving and Departing)
- Planned and implemented programming based off The Reggio Emilia approach
- Handed out and cleaned up after snack times
- Kept parents/guardians informed on daily growth, activities, and any other necessary information
- Provided Supply throughout the city in all programs (infant, toddler, pre school, after school)
- Attended weekly meetings providing information on all areas
Youth Worker
BGC Thunder Bay
06.2022 - 09.2022
- Assisted in planning weekly calendars
- Set up programs
- Implemented daily and weekly programming
- Went on weekly outings
- Cleaned and reorganized zones and areas at the end of the day
Cashier & Gas Pump Attendant
Shell Gas Station
05.2015 - 06.2020
- Trained new employees in cashiering procedures, and outdoor work
- Resolved issues with cash registers, card scanners and printers
- Worked closely with staff to assist customers and maintain satisfaction levels
- Verified customer identification for tobacco purchases
- Welcomed customers, offering assistance to help find necessary store items
- Assisted customers of all ages
Education
Diploma - Recreation Therapy
Confederation College
Thunder Bay, ON06-2022
High School Diploma -
Hammarskjold High School
Thunder Bay, ON06-2019
Skills
- Hardworking
- Professional Work Ethic
- Hands on worker
- Great communication skills
- Caring and Respectful
- Organized
- Responsible
- Works well with others and independently
- Has experience working with all age ranges of people
Languages
English
Native or Bilingual
French
Elementary
Certification
- First Aid/CPR level C
- WHIMIS
- Food Safety & Handling
- Ontario Cheerleading Federation (OCF)
Timeline
Sales Associate
The Pasta Shoppe
09.2023 - 08.2024
Summer Outings Coordinator
BGC Thunder Bay
07.2023 - 09.2023
Kid Zone Coordinator
BGC Thunder Bay
01.2023 - 06.2023
After School Care & Supply
Schoolhouse Playcare Centres
09.2022 - 12.2022
Youth Worker
BGC Thunder Bay
06.2022 - 09.2022
Cashier & Gas Pump Attendant
Shell Gas Station
05.2015 - 06.2020
Diploma - Recreation Therapy
Confederation College
High School Diploma -
Hammarskjold High School
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