Brooke Taylor
Hamilton,ON
Summary
Experienced Education Lead Developer with strong skills in creating innovative educational tools and managing finances and budgets for various partners. Demonstrated excellence in teamwork, critical thinking, leadership, and technical skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Education Lead Developer
McMaster University Postgraduate Medical Education
06.2022 - Current
- Led development and distribution of comprehensive educational tools and resources in various formats
- Efficiently managed multiple subcommittee's strategic plans and annual budgets
- Manage an annual course offered to 30 residents consisting of 15 modules and speakers
- Development of educational e-modules through various platforms for both faculty education and resident development
- Collect and analyze evaluations for a range of surveys and questionnaires
- Ongoing support towards successful projects with the Associate Dean and program manager
- Liaise and collaborate with various staff, faculty and partners involved in medical education to continuously create innovative and engaging resources
Program Coordinator
McMaster University PGME
06.2018 - 05.2022
- Led annual and impromptu campaigns requiring development of marketing content, organizing daily communications, financial responsibility given the campaign budget
- Continuously supported strategic communication plans through mapping exercises. Regularly wrote high-stake messages on behalf of the Associate Dean, many during the COVID-19 pandemic
- Prepared certain aspects of the program for external review by the Royal College of Physicians and Surgeons of Canada for accreditation
- Reviewed policy updates, ensuring continuous quality improvement is tracked
- Implemented and managed the PGME social media accounts (Instagram, Facebook, Twitter)
- Assisted with the development of the new PGME website, ensuring McMaster branding was followed
- Built a secure internal website for Program Directors and Administrators, as a place to provide educational resources and tools relevant to their programs
- Designed multiple workflows and processes through Visio for various areas of the PGME office
Curriculum Assistant
McMaster University Undergraduate Medical Program
10.2017 - 06.2018
- Deliver and provide administrative and curriculum support for Medical Foundation courses
- Recruit faculty and residents for tutorials, clinical skills, large group sessions and OSCE
- Prepare student schedules for 200+ Hamilton UGME students
- Coordinate program events including large group sessions, Anatomy, and evaluation exercises such as the OSCE
Account Manager & Customer Service Support
Petro Canada Lubricants, Suncor
01.2012 - 10.2017
- Responsible for measurable revenue generation, new customer establishment and lead follow-up
- Provided business solutions to customers by determining the customer’s needs and exceed 2016 sales goals
- Responsible for processing purchase and sales orders while prioritizing and managing rush or emergency deliveries
- Coordinated shipments with warehouses and distributors across the US and Western Canada.
Education
Bachelor of Arts - Communications
Brock University
St. Catharines, ON04.2006
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Excellent Communication
- Critical Thinking
- Organization and Time Management
- Robust experience in platforms such as WordPress, Avenue To Learn, WP Forms, Alchemer, MS Teams
- Strong technical skills in outlook, word, excel, power point, adobe, visio
Accomplishments
- McMaster PGME Program Administrator Award Recipient 2021
- McMaster PGME Service & Leadership appreciation award 2023
Certification
- Excellence in Quality Improvement (EQUIP) certificate program, May 2024, University of Toronto
Timeline
Education Lead Developer
McMaster University Postgraduate Medical Education
06.2022 - Current
Program Coordinator
McMaster University PGME
06.2018 - 05.2022
Curriculum Assistant
McMaster University Undergraduate Medical Program
10.2017 - 06.2018
Account Manager & Customer Service Support
Petro Canada Lubricants, Suncor
01.2012 - 10.2017
Bachelor of Arts - Communications
Brock University
- Excellence in Quality Improvement (EQUIP) certificate program, May 2024, University of Toronto
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