Brooke Sykes

• Conducted comprehensive income calculations for clients seeking public assistance, ensuring appropriate benefit levels were assigned based on financial need.
• Interviewed applicants and explained scope of different available benefits.
• Assisted clients in understanding complex program requirements through clear explanations and provision of informational resources.
• Supported colleagues during periods of high workload volume by prioritizing tasks effectively and assisting with overflow case management duties when needed.
• Interview applicants for, and recipients of, Calfresh and Calworks to assist them in the completion and clarification of the prescribed application and declaration forms upon which eligibility decisions are based.
• Conduct such interviews in a Transitional Assistance Department office, or other locations outside of the department office.
• Elicit pertinent information concerning such items as income, employment, other resources, and financial obligations from applicants and recipients.
• Review applications and declarations for completeness and consistency; participate in error identification, analysis, prevention and corrective action.
• Assist applicants and recipients to obtain additional information and resolve discrepancies in the applications and declarations by investigation via telephone, correspondence or in person.
• Determine eligibility in accordance with a variety of state and county procedures; authorize cash, and/or medical or CalFresh assistance.

• Record information for case records; interpret program regulations and other pertinent material to applicants, recipients and the general public. Compute amount of grant or the amount of liability authorized and perform other similar required computations.
• Refer all applicants and recipients who appear to need social services to designated social work staff members after completing the appropriate referral form. Participate in problem-solving processes.
• Provide excellent customer service, goal setting, scheduling, planning, organizing time management, and meet deadlines.

• Implement a classroom program meeting the individual needs of students as organized and directed by the classroom teacher.
• Continue the provision of a classroom climate and learning experience that will further the emotional, physical, social and mental development of students as organized and directed by the classroom teacher.
• Assist in the evaluation and recording of student progress. Demonstrate sensitivity to various family and cultural diversity in implementing instructional programs and classroom management techniques.
• Work cooperatively with district staff, support personnel, local school staff, parents and students. Use a variety of technology and media.
• Supervise students in out-of-classroom experiences as required by school administration.
• Maintain standards of pupil behavior needed to achieve the desirable learning atmosphere in and out of the classroom.
• Participate in professional growth activities specifically designed and conducted for the substitute teachers working in the district.

● Maintain and respect confidentiality of student and school personnel information.

● Maintain a discipline and classroom control that fosters a safe and positive environment for all students and staff in accordance with school and county policies.

● Ensure the adequate supervision to assure health, welfare, and safety of all students.

● Take all necessary and reasonable precautions to protect students, equipment, materials, and facilities.

● Report to office upon arrival at school; check mailbox of absent teacher for materials requiring immediate attention; request clarification of school rules and procedures, if necessary.

● Report all student injuries, accidents, illnesses, and discipline problems to the appropriate authority immediately or as soon as is reasonably possible.

● Implement lesson plans.

● Dismiss all students from the classroom before leaving the building.

● Complete a Substitute Teacher Report Form for the regular classroom teacher.

● Return instructional materials, equipment, and keys to proper place.

● Determines if his/her services will be required for the next school day.

● Comply with and supports school and division regulations and policies.

● Model non-discriminatory practices in all activities.

● Perform other related duties as assigned by building administrator(s) in accordance with school/division policies and practices.

● Organizes students for effective instruction.

● Models non-discriminatory practices in all activities.

● Other duties may be assigned.