Brooke Stewart
Lethbridge
Summary
I previously worked as a Golf Pro Shop Assistant, where I assisted customers, provided excellent service, and helped sell merchandise. My responsibilities included managing inventory, handling transactions, booking times for members, helping with tournaments, and recommending products to enhance the customer experience. I worked closely with golfers, ensuring they had the right equipment, apparel, and accessories while maintaining an organized and professional shop environment.
Overview
2
2
years of professional experience
Work History
Golf Pro Shop Assistant
Lethbridge Country CLUB
03.2024 - 10.2024
- Developed strong relationships with vendors to secure favourable pricing on merchandise orders while maintaining quality standards.
- Stayed up-to-date on industry trends and new product releases, enabling informed recommendations for customers seeking the latest golf technology.
- Managed club rental program, ensuring availability of quality equipment for visiting golfers.
Soccer Coach Volunteer
Summer FC
05.2023 - 08.2023
- Identified individual player strengths and weaknesses, tailoring coaching methods accordingly.
- Promoted sportsmanship among players by modeling respectful behaviour during games and practices.
- Mentored new volunteers by sharing valuable coaching insights and strategies for success.
- Collaborated with fellow coaches to create comprehensive practice schedules for optimal progress.
Server Assistant
Atria Senior Living
03.2023 - 08.2023
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
Education
BA of Arts And Science - Education
University of Lethbridge
Lethbridge, AB04-2028
Skills
- Upselling strategies
- Social media promotion
- Product display creation
- Event planning assistance
- Golf course etiquette
- First aid training
- Communication
- Customer complaint handling
- Membership sales
- Proactive mindset
- Friendly and helpful
- Honest and dependable
- Customer service
- Teamwork and collaboration
Timeline
Golf Pro Shop Assistant
Lethbridge Country CLUB
03.2024 - 10.2024
Soccer Coach Volunteer
Summer FC
05.2023 - 08.2023
Server Assistant
Atria Senior Living
03.2023 - 08.2023
BA of Arts And Science - Education
University of Lethbridge
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