Brooke Stein
Montreal,Canada
Summary
Hard-working individual and a detail-oriented team player with strong organizational skills, with the ability to handle multiple projects simultaneously with a high degree of accuracy. My strengths include communication, managing expectations, leading cross disciplinary teams, all while building and managing client relationships. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.
Overview
5
5
years of professional experience
Work History
Digital Project Manager
ENVERTAdigital
12.2022 - Current
- Provided data, technology, and automation solutions across CIBC.
- Made a significant impact on the success of organizations by delivering exceptional technical expertise, driving operational efficiency, and facilitating transformative outcomes
- Oversaw Alpha and Beta test scheduling and engineering, coordinating feedback responses to ameliorate customer pain points.
- Oversaw the end-to-end technical delivery process, aligning team members' skill sets with project requirements, and maximizing productivity through efficient resource allocation.
- Made a significant impact on the success of organizations by delivering exceptional technical expertise, driving operational efficiency, and facilitating transformative outcomes
- Skills: Salesforce Marketing Cloud · Adobe Experience Manager (AEM) · Digital Strategy · Marketing Technology · Customer Relationship Management (CRM) · Information Technology
- Standardized development processes to coalesce subsequent projects around consistent workflows, shortening average development timeframes
Associate Project Manager
Razorfish
07.2021 - 12.2022
- Lead multiple complex programs simultaneously in order to launch client technology products
- Manage team resources, schedules, and deliverables, including project documentation and sprint planning
- Develop and track project plans for individual tracks of work (as part of a larger project plan)
- Provide day-to-day contact for internal and client teams on project track related communications
- Deliver projects using Agile methodologies
- Clarify and communicate project/sprint objectives and success criteria
- Facilitate product backlog management and work with internal and client stakeholders to unblock roadblocks
- Ensure that projects are delivered according to schedule and within budget
- Manage and control project scope and the change control process
- Drive project delivery through effective use of internal and client meetings
- Develop relationships with appropriate internal and client stakeholders, managing client relationships and preparing for client meetings.
Project Manager, Creative Services
Tag
01.2020 - 07.2021
- Tag has unparalleled expertise across all areas of marketing production from CGI to digital to sourcing
- In today's complex multi-channel environment, Tag is the preferred partner for brands and agencies to deliver their cross-channel production strategy around the world and turn creative ideas into effective campaigns with commercial success
- Find out more at tagww.com
Account Coordinator
The Mint Agency
08.2018 - 09.2019
- Updated internal databases with account information to maintain concise, clear records.
- Facilitated weekly status reports, project documentation and client billing.
- Monitored campaign performance and collaborated with internal teams to optimize campaigns and identify underperforming accounts.
- Escalated issues to appropriate channels as necessary.
- Assist the initiation, planning, execution, and closure of leading client events such as Google, Bumble, Nespresso, and Clio.
- Provide on-site support at major events
Skills
- Project Management
- Web Development
- Customer Relationship Management (CRM)
- Adobe Photoshop
- Adobe Illustrator
- InDesign
- HTML
- Cascading Style Sheets (CSS)
- Team Building
- Customer Service
Languages
English
Native or Bilingual
French
Full Professional
Timeline
Digital Project Manager
ENVERTAdigital
12.2022 - Current
Associate Project Manager
Razorfish
07.2021 - 12.2022
Project Manager, Creative Services
Tag
01.2020 - 07.2021
Account Coordinator
The Mint Agency
08.2018 - 09.2019
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