Brooke Roth
Toronto,ON
Summary
Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service.
Senior Camp. Counselor dedicated to providing every user with safe and enjoyable recreational activities. People-person with strong communication skills, upbeat nature and organized approach to handling program operations. Physically fit with stamina to handle demanding work.
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
2
2
years of professional experience
Work History
Senior Camp Counselor
Camp Robinhood
Markham, ON
06.2023 - 08.2023
- Coordinated and led group activities for campers and counselors.
- Designed activities to help individuals overcome confidence issues and build strength.
- Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
- Helped participants enjoy activities while ensuring adherence to protocol.
- Organized and facilitated daily recreational activities for up to 30 campers.
- Assessed camper needs and provided appropriate guidance, support and feedback.
- Collaborated with fellow staff members to develop new ideas for games, songs, skits or activities to keep campers engaged in the program.
- Helped campers build confidence and self-esteem through consistent guidance and mentoring.
Senior Camp Counselor
The Ivy Day Camp
Toronto, ON
07.2021 - 08.2022
- Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
- Coordinated and led group activities for campers and counselors.
- Established and built relationships with campers to ease fears in new environment.
- Helped campers build confidence and self-esteem through consistent guidance and mentoring.
- Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
Restaurant Hostess
Stock Bar
Toronto, ON
09.2021 - 05.2022
- Greeted guests and sat customers at tables or in waiting areas.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Resolved customer service and food-related issues to maintain guest satisfaction
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
Education
Bachelor of Arts - Hospitality
Queen's University
Kingston, ON06.2026
High School Diploma -
Northern Secondary School
Toronto, ON06.2021
Skills
- People skills
- Table setting arrangements
- Dining customer service
- Relationship building
- Behavioral assessment
- Campsite cleanup
- Safety guidelines
- Interpersonal and written communication
- Group activity implementation
- Guest Relations
- Customer Service
- Greeting guests
Additional Information
Honor Role
Highest mark in GLE award (2019)
Perfect attendance award
Timeline
Senior Camp Counselor
Camp Robinhood
06.2023 - 08.2023
Restaurant Hostess
Stock Bar
09.2021 - 05.2022
Senior Camp Counselor
The Ivy Day Camp
07.2021 - 08.2022
Bachelor of Arts - Hospitality
Queen's University
High School Diploma -
Northern Secondary School
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