Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brooke Rivette

Lancaster

Summary

Personable and dedicated with extensive experience. Solid team player with upbeat, positive attitude. Motivated to maintain customer satisfaction and contribute to company success.

Specialized in quality, speed and process optimization. Enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Cashier/Jewelry Sales Associate

Winner's
07.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, debit and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Server

St. Hubert
04.2024 - 08.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Server/Cocktailer

Shoeless Joe's Sports Grill
05.2022 - 08.2023
  • Ensured optimal guest experience by seating guests, taking orders, serving dishes and removing dinnerware promptly and with a positive attitude.
  • Maintained customer service satisfaction with timely table check-ins to access food and beverage needs.
  • Built relationships with the guests.

Cashier

Freshco
08.2018 - 03.2019
  • Processed returned items in accordance with store policy.
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.

Sales Associate

Children's Place
09.2018 - 02.2019
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Stayed up to date on store promotions, payment policies and security practices.

Education

High School Diploma -

St. Mathew Catholic Secondary School
Cornwall, ON
06-2018

Skills

  • Building relationships
  • Customer service
  • Cash handling accuracy
  • Merchandising knowledge
  • Reliable and punctual
  • Outgoing personality
  • Written and oral communication skills
  • Customer- and service oriented
  • Team player
  • Upselling

Certification

  • Smart serve

Timeline

Cashier/Jewelry Sales Associate

Winner's
07.2024 - Current

Server

St. Hubert
04.2024 - 08.2024

Server/Cocktailer

Shoeless Joe's Sports Grill
05.2022 - 08.2023

Sales Associate

Children's Place
09.2018 - 02.2019

Cashier

Freshco
08.2018 - 03.2019

High School Diploma -

St. Mathew Catholic Secondary School
Brooke Rivette