Brooke Perry
San Rafael,CA
Summary
Driven and adaptable professional with experience at Insalata's and Ace Hardware, excelling in high-pressure environments and customer service. Demonstrated ability to improve customer satisfaction and maintain operational efficiency, showcasing strong work ethic and effective teamwork. Skilled in kitchen communication and time management, enhancing team productivity and service excellence.
Overview
2
2
years of professional experience
Work History
Buser / Food Runner
Insaltas
08.2022 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Cleared tables immediately after guests left in preparation for next party.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
Retail Sales Associate
Ace Hardware
08.2022 - 06.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Education
High School Diploma -
Redwood High School
Larkspur, CA06.2025
Skills
- Quick Learner
- Teamwork and Collaboration
- Strong Work Ethic
- Time Management
- Customer Service
- Sense of urgency
- Bussing Tables
- Kitchen Communication
Timeline
Buser / Food Runner
Insaltas
08.2022 - Current
Retail Sales Associate
Ace Hardware
08.2022 - 06.2023
High School Diploma -
Redwood High School
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