Experienced hospitality professional with a strong background in customer service and operations. Skilled in maintaining a clean and organized environment, multitasking, and delivering exceptional service to ensure guest satisfaction.
Welcomed and seated guests promptly, fostering a positive atmosphere and consistently delivering exceptional customer service. Orchestrated reservation details accurately, enhancing coordination among staff members for smooth operations. Collaborated seamlessly with servers in order-taking, food delivery, and table bussing, ensuring a seamless dining experience. Upheld high standards of cleanliness and aesthetics in the restaurant, patio, and gardens, contributing to a welcoming environment. Facilitated effective communication between the kitchen and serving staff, optimizing workflow. Managed orders from third-party delivery companies and handled takeout orders over the phone with efficiency. Ensured a well-stocked expo area, proactively meeting the needs of kitchen staff for efficient operations.
Engaged customers warmly, executing orders with precision and speed, consistently exceeding customer service expectations. Operated the cash register efficiently, contributing to a streamlined and organized transaction process. Executed food preparation according to established standards, maintaining a high level of quality and consistency. Maintained exemplary cleanliness standards within the restaurant, enhancing the overall customer experience.
Ensured a safe and enjoyable environment for guests by actively monitoring and enhancing their experience.
Managed the front desk operations, including answering phone calls and processing payments with a focus on clear communication. Spearheaded the cleanliness and organization of the facility, contributing to a positive and well-maintained atmosphere.
Smart Serve