Summary
Overview
Work History
Education
Skills
Certification
Volunteering
Timeline
Generic

Brooke Mantai

Airdrie,Alberta

Summary

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Restaurant Hostess, Expo, Server

Alexander's Steakhouse & Pizzaria
Airdrie, Alberta
07.2023 - Current
  • Greeted guests upon arrival and guided to table, elevating overall dining experience.
  • Managed reservation systems to organize and prioritize seating arrangements efficiently.
  • Assisted in training new hostesses on customer service standards and operational procedures.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Took and processed customer orders accurately and efficiently.
  • Delivered food orders promptly to guests in dining area.
  • Complied with safety procedures when handling food items or cleaning materials.
  • Prepared and mixed a variety of beverages for diverse customer preferences.

Babysitter/Petsitter

Variety of Employers
Airdrie, Alberta
12.2018 - Current
  • Supervised children during playtime, ensuring a safe and fun environment.
  • Communicated effectively with parents regarding children's behaviors and routines.
  • Provided daily care and companionship for diverse pets in client homes.
  • Managed feeding schedules and medication administration for various animals.
  • Communicated effectively with pet owners regarding care routines and updates.

Concessions Worker

Chinook Winds Stand
Airdrie, Alberta
06.2023 - 09.2024
  • Prepared and served food and beverages to customers promptly.
  • Operated cash register and processed customer transactions accurately.
  • Assisted in inventory management and restocked supplies as needed.
  • Followed safety and sanitation procedures to ensure food safety standards.
  • Communicated effectively with co-workers in order to ensure smooth operation of concessions stand activities.
  • Provided customer service by greeting patrons, answering questions, and resolving complaints.

Education

Bachelor of Arts - Law & Society

University of Calgary
Calgary
05-2029

High School Diploma -

W.H. Croxford High School
Airdrie, AB
06-2025

Skills

  • Customer service
  • Time management
  • Team collaboration
  • Effective communication
  • Problem-solving
  • Conflict resolution

Certification

  • ProServe Alcohol Serving Certification - Alberta Gaming, Liquor and Cannabis Commission - June 2025
  • WHMIS 2015 Aix Safety Online Training - September 2022
  • Full Class 5 Driver's License - November 2024
  • Child Safe Canada Babysitters License - April 2017
  • Alberta Mentoring Partnership Training - September 2022

Volunteering

  • BBBS (Big Brothers Big Sisters) Mentorship Program

Timeline

Restaurant Hostess, Expo, Server

Alexander's Steakhouse & Pizzaria
07.2023 - Current

Concessions Worker

Chinook Winds Stand
06.2023 - 09.2024

Babysitter/Petsitter

Variety of Employers
12.2018 - Current

Bachelor of Arts - Law & Society

University of Calgary

High School Diploma -

W.H. Croxford High School
Brooke Mantai