Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Brooke Mackenzie

Sydney,NS

Summary

Proven ability to excel in high-pressure environments, as demonstrated at Kostume Kapers Children's Theatre, where I adeptly managed large groups and resolved conflicts. Skilled in customer service and adaptability, I consistently ensured compliance and safety, significantly enhancing group cooperation and satisfaction.

Overview

6
6
years of professional experience

Work History

Camp Counselor

Kostume Kapers Children's Theatre
06.2021 - Current
  • Managed multiple tasks simultaneously while supervising large groups of children.
  • Adapted quickly to changing schedules and expectations while working as part of a team.
  • Demonstrated excellent communication abilities while resolving conflicts between campers in a professional manner.
  • Remained calm in emergencies and stressful situations.

Drama Facilitator

Kostume Kapers Children's Theater Sydney, NS
09.2018 - Current
  • Developed warm-ups, exercises, games and other activities to engage students in learning about theatre performance techniques.
  • Organized and managed multiple productions from conception to completion, including casting, rehearsals, technical direction, costuming, lighting design and publicity.
  • Organized performance groups and directed rehearsals.

Cashier

Mullins Rite Stop
04.2023 - 09.2023

· Operated cash register and accurately processed payments, returns, and exchanges.

· Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.

· Demonstrated excellent customer service skills while interacting with customers in a friendly manner.

· Accurately processed customer payments using cash, credit cards, and cheques.

· Ensured compliance with local laws regarding sale of alcohol, tobacco products, lottery tickets.

Ice Cream Server (seasonal)

Mullins Rite Stop
06.2019 - 09.2021

· Maintained a clean work environment throughout shift, wiping down counters and restocking supplies as necessary.

· Developed the ability to work under pressure while serving customers quickly and efficiently.

· Excelled at multitasking, ensuring all orders were taken accurately and delivered promptly.

· Followed all health and safety guidelines to reduce risks.

Education

Bachelor of Arts - Psychology

Cape Breton University
Sydney
05.2026

Skills

    Activity Planning

    Child Supervision

    Customer Service

    Cash Register Operation

    Adaptability and flexibility

    Complex Problem-Solving

    Liquor Law Compliance

    Reliability and Punctuality

Languages

English
Native or Bilingual
French
Professional Working

Timeline

Cashier

Mullins Rite Stop
04.2023 - 09.2023

Camp Counselor

Kostume Kapers Children's Theatre
06.2021 - Current

Ice Cream Server (seasonal)

Mullins Rite Stop
06.2019 - 09.2021

Drama Facilitator

Kostume Kapers Children's Theater Sydney, NS
09.2018 - Current

Bachelor of Arts - Psychology

Cape Breton University
Brooke Mackenzie