Brooke Karpenko
West. St Paul,MB
Summary
Hardworking nursing student wishing to pursue part-time employment within your establishment. Have lots of experience in the restaurant industry and fast-paced working environments. Very eager to contribute my many skills and join your team.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Boston Pizza
Winnipeg, Manitoba
07.2021 - Current
- Provided welcoming and attentive service to guests, ensuring they were seated promptly.
- Performed food quality checks on all orders prior to serving customers.
- Ensured accurate and prompt order-taking from customers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided excellent customer service to ensure satisfaction.
- Stayed informed about daily specials, new menu items, promotions.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Strictly enforced age restrictions for alcohol consumption by checking IDs.
- Set up the dining area and restocked supplies during opening and closing duties.
Cashier
Safeway
Selkirk, Manitoba
02.2019 - 02.2021
- Ensured efficient and accurate operation of the cash register while handling various payment methods including cash, check, credit card, gift card and automatic debit.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness throughout the checkout area by routinely sanitizing countertops, registers, windowsills, and floors.
- Assisted customers with questions regarding store policies and procedures.
- Responded to customer inquiries by conducting price checks for special purchases or discounted items.
- Delivered superior level of customer service through attentive listening and interactive engagement.
- Efficiently guided customers towards their intended purchases, responded to inquiries, and delivered valuable product advice.
Education
Bachelor of Nursing - - Student: In Between 2nd & 3rd Year of Nursing
Université De Saint-Boniface
Winnipeg, MBSkills
- Strong Work Ethic
- Exceptional customer service
- Menu knowledge
- Effective customer upselling
- Great communication skills
- Efficient time management skills
- Positive and professional
- Multitasking
- Attention to detail
Affiliations
- Recently began a new loved hobby, Pilates. Which has helped strengthen my body as a whole and to have healthy mindset.
- Enjoy spending time at the lake with my family.
- Love to travel.
- Quality time with my friends.
- Taking my two dogs for walks.
Languages
French
Native/ Bilingual
English (First language)
Native/ Bilingual
Certification
- BLS (Heart & Stroke): May 2024
- CPR level-C/AED: May 2024
Timeline
Server
Boston Pizza
07.2021 - Current
Cashier
Safeway
02.2019 - 02.2021
Bachelor of Nursing - - Student: In Between 2nd & 3rd Year of Nursing
Université De Saint-Boniface
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