Summary
Overview
Work History
Education
Skills
Awards
Volunteer Experience
Languages
References
Timeline
Generic

Brooke Gorman

Ottawa,Ontario

Summary

My name is Brooke and I am a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. I am sufficient at working effectively unsupervised and quickly mastering new skills. I am an organized and motivated induvidual eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

5
5
years of professional experience

Work History

Hair stylist

Wild & Free Hair Boutique
Orleans
12.2019 - Current
  • Administrative work - delivered high quality services through email, phone calls and in person interactions along with completing salon retail orders weekly
  • Handled cash and credit card transactions
  • Developed and maintained positive relationships with a diverse clientele, addressing inquiries thoroughly consulting and ensuring a positive hair appointment
  • Devised and implemented effective social media strategies to elevate the salons online presence via Instagram and TikTok
  • Collaborated with stylists to execute in-salon daily tasks such as maintaining the cleanliness, shampooing clients and preparing beverages
  • Hair Stylist - cut, colour, styling (client retention).

Au Pair

APIA
Atlanta, Georgia
07.2022 - 12.2022
  • Nannied children ages 8 months - 8 years old
  • Coordinated and organized appointments and activities for children in my care
  • Proactively house kept daily to ensure that the families at home needs were met
  • Monitored and created a safe learning and playing environment for the children in my care.

Sales Associate

Pandora
St. Laurent Shopping Centre
10.2019 - 03.2020
  • Assisted customers during the busy holiday season
  • Thoroughly consulted with customers to ensure they and their loved ones would be satisfied with the jewelry that was purchased
  • Built strong customer relationships by educating them on Pandora products, ensuring they were satisfied with their purchase and creating trust within myself, which led to returning clientele
  • Worked in a high volume and competitive work space, upselling products for commission while also keeping a positive attitude.

Education

College Diploma - Community And Justice Services

Algonquin College
Ottawa, ON
04-2026

Cosmetics Diploma -

Versailles Academy
06.2021

Early Childhood Education (term 1) -

Algonquin College
11.2020

Diploma -

Gloucester High School
06.2019

Skills

  • Leadership
  • Communication
  • Excel
  • Microsoft spreadsheets
  • Patient
  • First Aid - 06/01/22
  • CPR - 06/01/22
  • OCDSB Leadership Camp - 2017
  • Smart Serve Certified - 2022
  • Customer Consultation
  • Innovative Hairstyling Techniques
  • Schedule Management
  • Appointment Coordination
  • Networking Expertise
  • Customer Buying Trends
  • Customer Education
  • Marketing Understanding

Awards

2019 Ontario OCDSB Leadership Award

 2019 OCDSB Character Award 

2019 Honour Roll

Volunteer Experience

  • The Perley Rideau Veterans Hospital, Recreational work, 06/01/16, 09/30/16, Coordinated and supervised activities for the patients, Took elders to their appointments within the facility (porter), Assisted with meal time, Worked in the hair salon at the facility as an assistant, Followed orders and instructions given to me by higher leaders within the facility.
  • St. Vincent Bruyere, Recreational work, 06/01/19, 09/30/19, Helped with meal time, Accompanied client with brain development exercises, Assisted client with activities, Abetted patient to appointments within the facility, Took patient out for daily walks, Kept patient overall happy and at peace during my presence
  • Prom Committee, Event Planner, Organized fundraisers (bottle drives, bowling night, craft sales etc), Created scheduled posts on social media platforms for marketing purposes., Designed and sold sweaters to graduating students (proceeds went to lessening the price of prom tickets)., Collected prom dress donations from all over the city for students in my high school who couldn’t afford a dress

Languages

English
Full Professional
French
Limited

References

References available upon request.

Timeline

Au Pair

APIA
07.2022 - 12.2022

Hair stylist

Wild & Free Hair Boutique
12.2019 - Current

Sales Associate

Pandora
10.2019 - 03.2020

College Diploma - Community And Justice Services

Algonquin College

Cosmetics Diploma -

Versailles Academy

Early Childhood Education (term 1) -

Algonquin College

Diploma -

Gloucester High School
Brooke Gorman