Brooke Giuffre
Corralitos
Summary
Compassionate Case Manager experienced in diverse environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.
Overview
5
5
years of professional experience
Work History
Intensive Case Manager
Encompass Community Services
03.2020 - Current
- Conduct comprehensive assessments to identify client needs and strengths.
- Develop and oversee treatment plans tailored to individual client goals and informed by intake assessments.
- Help clients create crisis plans with coping strategies and de-escalation techniques.
- Guide clients in setting action steps to achieve treatment goals and overcome barriers.
- Provide weekly in-person and telehealth sessions.
- Assist clients in identifying support services and treatment teams.
- Collaborate with interdisciplinary teams to execute care plans effectively, ensuring seamless access to medical, mental health, and substance use recovery services.
- Maintain documentation of weekly and monthly activities, including attendance and incident reporting, adhering to program requirements.
- Collaborate with educational institutions to achieve both educational and employment objectives.
- Partner with probation officers and community organizations to explore inpatient and outpatient programs.
- Connect clients with transportation services.
- Aid clients in securing and maintaining stable long-term housing.
- Ensure seamless transition and ongoing support for clients as they graduate from case management services.
Substance Use Counselor
Encompass Community Services
11.2019 - 03.2020
- Provide intake interviews for incoming patients.
- Conduct assessments using the American Society for Addiction Medicine (ASAM) criteria.
- Develop and maintain individualized treatment plans.
- Provide group and individual sessions for substance use disorder.
- Coordinate services with other healthcare providers.
- Provide ongoing care to clients with co-existing conditions.
- Manage and maintain individual case load.
- Conduct assessments, write clinical summaries, and treatment plans.
- Develop exit/transition plans with clients.
Residential Counselor
Haven of Hope
02.2019 - 10.2019
- Provided group & individual sessions focused on independent living skills
- Provided crisis intervention and respond quickly to crisis situations
- Accompanied youth to both NA and AA meetings
- Worked with clients on 51/50 holds in a locked facility
- Daily documentation of clients’ progress, service plans and treatments
- Collaborated closely with the treatment team to coordinate client care services.
Education
Bachelors of Arts in Psychology -
California State University of Monterey Bay
12.2018
Associates of Arts Degree in Psychology -
Cabrillo College
05.2016
Skills
- Behavioral Health Interventions
- Client Advocacy
- Motivational Interviewing
- Individualized Service Planning
- Excellent Communication
Timeline
Intensive Case Manager
Encompass Community Services
03.2020 - Current
Substance Use Counselor
Encompass Community Services
11.2019 - 03.2020
Residential Counselor
Haven of Hope
02.2019 - 10.2019
Bachelors of Arts in Psychology -
California State University of Monterey Bay
Associates of Arts Degree in Psychology -
Cabrillo College
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