Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Brooke Downey

Pembroke

Summary

Accomplished Child Care Provider, adept in fostering strong family relationships and ensuring child well-being. Leveraged communication skills and adaptability to create engaging activities, enhancing children's development. Proven leadership in managing emergency situations and maintaining a sanitized environment. Reliable and driven with proven time management and prioritization.

Overview

6
6
years of professional experience

Work History

Child Care Provider

Citizens of the Ottawa Valley
07.2019 - Current
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed age-appropriate activities and crafts to engage children and create a positive relationship.
  • Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
  • Handle emergency situations efficiently and contact emergency numbers.
  • Maintain children's health and well-being; provide nutritional meals assist with hygiene and follow regular routines and schedules.

Family Assistant

Ryan Slaughter
12.2024 - 07.2025

Provided comprehensive and personalized support to a single family, managing household tasks, childcare, and errands to ensure smooth daily operations.

Maintained a cleaned and organized, and comfortable home environment through regular housekeeping, laundry, and meal preparation tailored to the families preferences.

Delivered attentive childcare for the family's children, creating a safe, nurturing, and engaging environment with age appropriate activities and educational support.

Efficiently manages household errands, including grocery shopping, dry cleaning, and other tasks, ensuring the family's needs were consistently met.

Established a strong trusting relationship with the family, providing reliable, consistent and personalized support to enhance their quality of life.

Retail Sales Associate

Supplement King
12.2021 - 12.2024

Managed a team of 5-10 sales associates, providing training coaching and feedback to ensure excellent customer service and sales goal achievement.

Developed and implemented to increase store revenue, improve customer engagement and optimize inventory management.

Monitored store operations, ensuring compliance with company policies and procedures and maintaining a clean organized and visually appealing environment.

Addressed and resolved customer complaints and issues promptly and professionally, ensuring customer satisfaction and loyalty.

Analyzed sales data and market trends to identify opportunities for growth and improvement and made recommendations to senior management.

Substitute Teacher

Champlain Discovery Public School
01.2024 - 05.2024

Led and Manged diverse classrooms of Kindergarten to Grade eight students delivering engaging and effective instruction in the absence of their regular teacher.

Maintained a positive and inclusive classroom environment managing student behavior and ensuring a safe and productive learning atmosphere.

Collaborated with school staff and administration to understand and implement lesson plans, adapt teaching strategies and provide valuable feedback on student progression.

Utilized strong communication and interpersonal skills to quickly establish rapport with students, parents, and colleagues, fostering a supportive educational community.

Demonstrated flexibility and adaptability in handling various subjects, grade levels, and classroom settings, ensuring continuity of instruction and student learning.

Retail Sales Associate

The Shoe Lounge and Man up Fashions
09.2021 - 08.2022
  • Greeted customers and helped with product questions, selections, and purchases with outstanding customer service.
  • Stock, replenish and organize inventory with accuracy and efficiency.
  • Managa all forms of payment types using cash register, organize inventory room, label products.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.

Education

Valour Jk-12 Public School
Petawawa, ON
06-2023

Skills

  • Communication Skills
  • Digital Marketing
  • Leadership
  • Adaptability
  • Motivation
  • Time Management
  • Courteous

Languages

English
Full Professional
French
Limited Working

Timeline

Family Assistant

Ryan Slaughter
12.2024 - 07.2025

Substitute Teacher

Champlain Discovery Public School
01.2024 - 05.2024

Retail Sales Associate

Supplement King
12.2021 - 12.2024

Retail Sales Associate

The Shoe Lounge and Man up Fashions
09.2021 - 08.2022

Child Care Provider

Citizens of the Ottawa Valley
07.2019 - Current

Valour Jk-12 Public School
Brooke Downey