Brooke Daigle
West Kelowna
Summary
Successful Night Bar Manager/Bartender/Server whom brings proven expertise in bar management. Handles all facets of operations, ordering supplies, setting schedules and controlling costs. Superior customer service and leadership abilities. I strive to make every interaction a fun, personable, memorable experience, striving for reoccurring business.
Overview
9
9
years of professional experience
Work History
Server
Kelly O'Bryans Restuarant
03.2025 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Assisted in training new staff on menu offerings and service protocols.
- Managed multiple tables while maintaining high service standards.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy.
Night Bar Manager/Bartender/Server
Whiski-Jacks Pub
08.2016 - 03.2025
- Bartending; providing quick and efficient drink service in a fast paced environment, make sure of quality delivery and accuracy for Servers.
- Bartending; managing the service well, during high pressure, and busy environment. While providing above and beyond service, as well as, a fun experience for the patrons.
- Managing; I was a full time Night Manager, handling difficult customers, as well as looking out for my servers well-being, and overall happiness.
- Managing; I was responsible for scheduling, as well as cuts, and bouncing. Making sure everyone was safe, while having a fun night out, and a great night of work.
- Serving; On top of all that, my number 1 favourite, is giving an amazing, fun, individualized experience, where every reoccurring or new customers feel welcome to come back again!!
Education
High School Diploma -
Mount Boucherie Secondary
West Kelowna, BCSkills
- Efficient and Professional Service
- Customer Relations
- Training and Mentoring
- Staff Training
- Shift Scheduling
- Responsible Alcohol Service
- Bar Management
- Team Leadership
Languages
American Sign Language
Professional Working
Timeline
Server
Kelly O'Bryans Restuarant
03.2025 - Current
Night Bar Manager/Bartender/Server
Whiski-Jacks Pub
08.2016 - 03.2025
High School Diploma -
Mount Boucherie Secondary