Brooke Cowie
Fresno
Summary
Dedicated former student-athlete with proven leadership and collaboration skills developed through rigorous collegiate sports and academic experiences. Expertise in customer relationship management ensures high levels of satisfaction and retention, while persuasive communication techniques drive sales and foster loyalty. A strong track record of collaborating with team members to achieve sales objectives contributes to a positive and productive store environment. Committed to leveraging leadership and teamwork skills to enhance organizational success.
Overview
3
3
years of professional experience
Work History
Sales Associate
Club Pilates
Fresno, CA
09.2025 - Current
- Delivered exceptional customer service, fostering strong member relationships and enhancing retention.
- Guided prospective members through onboarding processes, ensuring smooth transitions into classes.
- Maintained cleanliness and organization of studio equipment and facilities to uphold brand standards.
- Assisted in scheduling classes and managing appointments to optimize studio utilization.
- Identified opportunities for upselling memberships and additional services during interactions with clients.
- Developed and executed social media strategies for studio branding.
Head JV Volleyball Coach
Clovis East High School
Clovis, CA
07.2025 - Current
- Lead and develop the Junior Varsity volleyball program, creating practice plans, teaching fundamental and advanced skills, and fostering a competitive and positive team culture.
- Mentor and motivate student-athletes to improve performance, sportsmanship, and teamwork, resulting in measurable growth in individual skills and overall team success.
Volleyball Coach
Elite Beach Volleyball
Clovis, CA
05.2023 - Current
- Mentored and guided young athletes, fostering a positive and supportive environment to enhance both skills and confidence on and off the court.
- Developed age-appropriate training programs focusing on fundamentals, teamwork, and sportsmanship, tailored to individual needs.
Social Media Manager
California State University, Fresno
Fresno
08.2023 - 01.2025
- Managed SAAC's social media platforms to promote events, initiatives, and student athlete achievements.
- SAAC (Student-Athlete Advisory Committee)
Education
Bachelor - Business, Option in Sports Marketing
California State University, Fresno
Fresno05-2025
Skills
- Social Media (Instagram, Twitter (X), Tik Tok, Snapchat)
- Canva
- Microsoft Word/ Excel
- Time Management: Successfully balanced a full academic load with a demanding athletic schedule
- Customer service
- Teamwork and collaboration
Timeline
Sales Associate
Club Pilates
09.2025 - Current
Head JV Volleyball Coach
Clovis East High School
07.2025 - Current
Social Media Manager
California State University, Fresno
08.2023 - 01.2025
Volleyball Coach
Elite Beach Volleyball
05.2023 - Current
Bachelor - Business, Option in Sports Marketing
California State University, Fresno
Athletics
California State University, Fresno
- Setter, Volleyball
- Voted into leadership role by teammates and coaches
- Demonstrated discipline, time management, and accountability by balancing athletic commitments with academic and professional responsibilities.
- Collaborated effectively within a team environment, contributing to shared goals while maintaining a competitive and proformance-driven mindset.
Achievements
- Dean's List, Fall 2021
- 2021 Academic All-Mountain West
- 2022 Academic All-Mountain West
- 2023 Academic All-Mountain West
- 2023 Mountain West All-Tournament Team
- 2023 Mountain West Tournament MVP
- 2024 Academic All-Mountain West
- 2024 All-Conference Team