Brooke Cameron
Antigonish
Summary
Dynamic and results-oriented professional with experience at Hines Pharmachoice, skilled in working in healthcare, resolving customer complaints and managing drug inventory control. Proven ability to enhance store operations and drive revenue growth while delivering exceptional service. Adept at processing payments and maintaining confidentiality in sensitive situations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Pharmacy Assistant
Hines Pharmachoice
09.2021 - Current
- Assisted customers with prescription refills, requests for for over the counter medications and other health care products
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Kept pharmacy counter and related areas clean, neat and organized.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
Public Works Summer Student
Town of Antigonish
05.2023 - 08.2024
- Repaired machines, equipment or structures using tools or equipment
- Performed pavement marking installation for roads and parking lots using techniques such as painting
- Inspected all equipment used in the installation process to ensure proper functioning
- Applied traffic control devices such as cones and barricades to ensure safety
- Directed traffic flow and monitored intersections to ensure safe passage of vehicles, pedestrians and cyclists
Front Store Clerk
Hines Pharmachoice
02.2016 - 09.2021
- Resolved customer complaints in a professional manner, finding solutions that meet both customer needs and company guidelines.
- Collaborated with team members to improve overall store operations and achieve performance goals.
- Collaborated with management to develop and implement store-wide sales strategies that drove increased revenue.
- Conducted regular audits of inventory levels to maintain accuracy in stock counts, reducing discrepancies during end-of-month reconciliations.
Ice Cream Business
Self-Employed
05.2021 - 08.2021
- Started/Ran business
- Handled all business transactions
- Handled cash and debit transactions
- Kept track of employee hours and paid them weekly,
Education
Bachelor of Arts - Political Science
St. Francis Xavier University
Antigonish, NS05-2025
High School Diploma -
Dr. John Hugh Gillis Regional Highschool
Antigonish, NS06-2021
Skills
- Answering customer questions
- POS system operation
- Resolving complaints
- Document filing
- Processing payments
- Drug inventory control
- Insurance billing
- Data entry
- Product restocking
Languages
English
Native or Bilingual
French
Elementary
Certification
- St. John's Ambulance Cardiopulmonary Resuscitation, 05/15/2023
- St. John's Ambulance Standard First Aid CPRC and AED, 05/2023
- Mental Health Literacy, 04/2021
- Positive Space Level 1, 02/2021
- Nova Scotia Traffic Control Person, 05/2023
Timeline
Public Works Summer Student
Town of Antigonish
05.2023 - 08.2024
Pharmacy Assistant
Hines Pharmachoice
09.2021 - Current
Ice Cream Business
Self-Employed
05.2021 - 08.2021
Front Store Clerk
Hines Pharmachoice
02.2016 - 09.2021
Bachelor of Arts - Political Science
St. Francis Xavier University
High School Diploma -
Dr. John Hugh Gillis Regional Highschool
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