Brooke Bridges
Hinton
Summary
Skilled worker with strong track record of success. Multitasks and works well in fast-paced, high-volume environments. Excellent work performance in individual and team roles combined with superior attendance record. Satisfies customers consistently by working fast, answering questions and accurately handling payments. Knowledgeable about different restaurants' procedures and promotions and skilled at handling concerns.
Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Nanny
Jen Klaver
08.2019 - Current
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Engaged with children on age-appropriate level.
- Assisted with light housekeeping duties as well as running errands.
- Built positive and nurturing environments to support child social and emotional growth.
Bar Tender
Cheers Valley Lounge
08.2024 - 03.2025
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing
- excessive guest intoxication.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Handled VLT cash and cashouts
- Change VLT paper
- VLT cashouts at the end of the night
Server/Delivery Driver
Boston Pizza
02.2020 - 01.2021
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Fostered positive working relationships with regular customers.
Server/Bartender
Masters Bar and Grill
01.2019 - 01.2020
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Checked identification for minimum age for sale of alcoholic beverages.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Answered customers' questions, recommended items and recorded order information.
Education
Reel Facts - ReelFacts
AGLC
Hinton, AB08-2024
ProServe - ProServe
AGLC
08-2024
High School Diploma -
Harry Collinge Highschool
Hint06-2015
Skills
- Problem Solving
- Critical Thinking
- Attention to Detail
- Inventory Management
- Dependability and Honesty
- Communication and Interpersonal Skills
- Efficiency and Time Management
- Outgoing personality
- Responsible alcohol service
- Payment processing
- Food service
- Beverage preparation
- Changing beer kegs
- Liquor restocking
Timeline
Bar Tender
Cheers Valley Lounge
08.2024 - 03.2025
Server/Delivery Driver
Boston Pizza
02.2020 - 01.2021
Nanny
Jen Klaver
08.2019 - Current
Server/Bartender
Masters Bar and Grill
01.2019 - 01.2020
Reel Facts - ReelFacts
AGLC
ProServe - ProServe
AGLC
High School Diploma -
Harry Collinge Highschool
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