Brooke Bouchet
Ventura
Summary
Food Handler Certification: June 2024 - June 2027
RBS Certification
Driver's License
Overview
4
4
years of professional experience
Work History
Cashier Team Lead
Sea Fresh Channel Islands
02.2025 - Current
- Led team in daily operations, ensuring smooth cashier functions and customer satisfaction.
- Managed cash register transactions, ensuring accuracy in cash handling and accounting practices.
- Maintained cleanliness and organization of the checkout area, enhancing customer experience.
- Restocked and organized merchandise in front lanes.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Provided excellent customer service, fostering repeat business from satisfied patrons.
FOH Team Member
STONEFIRE Grill
03.2023 - 02.2025
- Greeted guests with a positive and welcoming attitude
- Maintained a clean and inviting environment for dining guests
- Continuously valued and respected the relationships with managers, coworkers, and the community
- Assisted team members during peak hours to ensure efficient service and customer satisfaction.
- Helped customers complete transactions and join reward programs.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
Chocologist
Top This Chocolate
06.2021 - 05.2022
- Collaborated with team members to streamline production processes, increasing overall operational efficiency.
- Designed innovative packaging solutions to improve product presentation and increase shelf appeal.
- Participated in team brainstorming sessions to generate creative ideas for seasonal chocolate collections.
- Maintained cleanliness and organization in production areas to adhere to health and safety regulations.
- Assisted in promotional events, providing customers with product samples and engaging in brand storytelling.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked with customers to create custom products paying attention to their preferences and providing them with a fun and fulfilling experience.
Education
Associate of Arts - Natural Sciences
Ventura College
Ventura, CA05-2025
Skills
- Customer service
- Problem-solving
- Punctual and reliable
- Store operations management
- Cash handling expertise
- Workflow coordination
- Product restocking
- Effective team engagement
- Self-driven
- Organized
Timeline
Cashier Team Lead
Sea Fresh Channel Islands
02.2025 - Current
FOH Team Member
STONEFIRE Grill
03.2023 - 02.2025
Chocologist
Top This Chocolate
06.2021 - 05.2022
Associate of Arts - Natural Sciences
Ventura College