Brooke Blake
Toronto
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Operations Administrative Clerk/Warehouse Leader/Inventory & Logistics C
Roma Moulding
05.2019 - Current
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Arranged meetings and appointments and updated records to assist management.
- Process sales orders and perform purchasing analysis, PO entry, and receiving. Processed PGI and invoicing for orders
- Utilized office management software (SAP) to record and track customer information.
- Compiled and analyzed data to produce reports.
- Conduct regular stock checks and manage inventory through cycle counts
- Manage high-profile clients, support special projects and assist in departmental initiatives
- Creation and maintenance of all SOP documentation
- Reported directly to CEO, CFO, and President
- Supervised warehouse operations and staff
- Conducted quality assurance on orders, as well as, replacement orders
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers
- Conducted staff training and ensured compliance with safety protocols
- Created shipping labels and coordinated shipments with various couriers
- Maintained tracking records in SAP and arranged daily courier and LTL shipments
- Completed shipping and customs documentation
Site Secretary/Project Manager Administrative Assistant
Tek-Mor Inc.
06.2018 - 03.2019
- Served as a direct assistant to Project Manager, supporting all aspects of production and office management
- Trusted to analyze and interpret data, and handle all shipments, deliveries, and material orders
- Worked to alleviate executive overload by provided administrative support through handling of all customer interactions for company including walk-ins, email, phone, and fax interactions
- Exercised discretion and interpretive judgment in frequent contacts with callers and documentation
- Coordinated and scheduled company meetings and appointments
- Conducted clerical duties, including filing, scanning, document preparation, including WSIB and MOL's
- Analyzed departmental documents for appropriate distribution and filing
- Preparation of Weekly Time Sheets and submission to Payroll Dept
- Via email
- Use of various company vehicles to conduct deliveries, transport manpower to and from project site, hospitals, specialists, etc
- Managed executive calendar and coordinated weekly project team meetings
- Acted as official note-taker for internal meetings
Cashless Operations Supervisor
Republic Live Inc
07.2017 - 08.2018
- Supervision over the Cashless Operations Team
- Implemented problem solving skills to work through employee, customer, and managerial staff issues and challenges
- Kept accurate and detailed records of personnel progress and productivity
- Demonstrated ability to assess risk and respond to issues appropriately
- Trained and led talented teams to surpass objectives
- Planned, organized and monitored resources to ensure efficient use of labor, equipment and materials
- Provided instruction, coaching and motivation to all employees during the shift
- Responded to all customer inquiries thoroughly and professionally
- Operated a cash register and point of sale system
- Music Festivals: Boots & Hearts 2017 and 2018, Wayhome 2017
Clinic Director
Healica Massage Therapy
06.2017 - 06.2018
- Responsible for required daily operations of two busy registered massage clinics
- Scheduling for 12 therapists, answering phones, as well as maintained email/website/social media correspondence
- Billed clients via insurance portals (Telus Health, Green Shield, RWAM, and Blue Cross), prepared receipts and collected outstanding balances
- Maintained client data base, and filed patient files
- Prepared and monitored RMT's payroll and ordered all office supplies
- Daily cash and debit reconciliation, as well as inventory counts
Education Programs Assistant
Lakehead University
01.2018 - 05.2018
- Support to the Orillia Faculty of Education Administration Team as it relates to specific aspects of program delivery, practice teaching placements and daily operational needs
- Maintained records of required documentation for placements - all students, all programs -ongoing database of planned student switches between school boards for each placement period, and consolidated placement data (historical and present) each placement period
- Established and maintained positive relationships with school board partners, and finalized placement arrangements
- Coordinated and oversaw the circulation of Associate Teacher Resource Packages each placement period
- Acted as official note-taker for planned faculty meetings, student appeal meetings etc;
- Maintained annual records of pending OCT#'s for all Education students in-line to graduate
- Prepared PD Workshop and Professional Year Letters for program's students
- Assisted with planning and support of department PD/Event workshops each term
Education
Diploma - Executive Office Administration
Georgian College
04.2017
Skills
- Searching electronic and manual databases
- Receiving, sorting, and distributing incoming/outgoing mail
- Preparing advance and post meeting documentation
- Strong knowledge of database and word processing software
- Preparing documentation legibly and correctly
- Prioritize daily tasks to meet deadlines
- Excellent organization and planning skills
- Able to work independently or in a team setting
- Excellent literacy and numeracy skills
- Committed to learning and self-development
- Self-motivated, Proactive
- Able to use initiative and take responsibility
- Strong communication and listening skills
- Flexible and able to adapt to changing priorities
- Able to convey oral & written information clearly and accurately
- Responsible, mature, professional attitude
- Excellent customer service skills
- Typing speed of 78 GWAM
Certification
Microsoft Certified Professional, Present
Personal Information
- Available: Immediately, anytime.
- Willing To Relocate: Anywhere
Timeline
Operations Administrative Clerk/Warehouse Leader/Inventory & Logistics C
Roma Moulding
05.2019 - Current
Site Secretary/Project Manager Administrative Assistant
Tek-Mor Inc.
06.2018 - 03.2019
Education Programs Assistant
Lakehead University
01.2018 - 05.2018
Cashless Operations Supervisor
Republic Live Inc
07.2017 - 08.2018
Clinic Director
Healica Massage Therapy
06.2017 - 06.2018
Microsoft Certified Professional, Present
Diploma - Executive Office Administration
Georgian College
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