Hi, I’m
Brooke Barclay
Listowel,ON
Summary
Dependable server with success in providing fast, high-quality customer service to guests in all settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
5
years of professional experience
1
Certification
Work History
Listowel Golf Course
Food & Beverage Sever
04.2022 - Current
Job overview
- Played a crucial role of serving customers in the restaurant, the halfway hut & on the beverage cart
- Completed mandatory alcohol server training to comply with local regulations and maintain a safe environment for patrons.
- Enhanced customer satisfaction by promptly serving beverages and attending to special requests.
- Balanced multiple responsibilities efficiently, providing exceptional service during high-traffic shifts.
Remedy's Rx Pharmacy
Pharmacy Student
08.2019 - Current
Job overview
- Played a crucial role in effective communication with patients
- Assisted pharmacists with accurate prescription filling, packaging and inventory management
- Promoted a culture of teamwork within the pharmacy environment, collaborating closely with colleagues to optimize patient care.
Murphy's Ice Cream
Ice Cream Scooper
05.2021 - 08.2024
Job overview
- Operated cash registers and processed payments accurately.
- Maintained cleanliness of the shack through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
- Served customers with speed and detail orientation
S.O.S Physiotherapy
Volunteer Physiotherapy Student
01.2024 - 05.2024
Job overview
- Assisted in patient recovery by using modalities including laser, ultrasound & heat/cold therapy
- Shadowed alongside a physiotherapist to optimize patient care and outcomes.
Education
Wilfrid Laurier UniversityWaterloo, ON
Bachelor of Science from Kinesiology
04.2026
Skills
- Excellent customer service
- Strong Communication
- Patience and Empathy
- Efficient multitasking
- Reliability and punctuality
- Cleanliness and sanitation
- Teamwork and Collaboration
Certification
Food Handler Certificate, Murphy's Ice Cream - 2020
Smart Serve Certificate, Listowel Golf Course - 2023
WHIMIS, Remedy's Pharmacy - 2020
Timeline
Volunteer Physiotherapy Student
S.O.S Physiotherapy
01.2024 - 05.2024
Food & Beverage Sever
Listowel Golf Course
04.2022 - Current
Ice Cream Scooper
Murphy's Ice Cream
05.2021 - 08.2024
Pharmacy Student
Remedy's Rx Pharmacy
08.2019 - Current
Wilfrid Laurier University
Bachelor of Science from Kinesiology
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