Brooke Anderson
Moreno Valley
Summary
Enthusiastic associate proudly offering many years of experience working closely with highly effective teams in varied fields to meet customer, student, client, and company needs.
Overview
6
6
years of professional experience
Work History
ABA Therapist
Stepping Stones BCC
08.2025 - Current
- Implement individualized treatment plans for children with developmental disorders.
- Collaborate with families to reinforce behavioral strategies at home.
- Utilize data collection methods to assess client behavior changes.
- Conducted assessments of child's current functioning level in areas such as communication, socialization, self-help skills, and academic performance.
- Utilize reinforcement methods to increase desired behaviors while decreasing challenging behaviors in a timely manner.
- Maintain HIPAA regulations while keeping detailed documentation of client progress and information.
Operations Associate
Bath and Body Works, Limited Brands
Moreno Valley
04.2023 - Current
- Developed and implemented operational procedures to ensure efficient workflow.
- Maintained accurate records of inventory, orders, and shipments.
- Resolved customer inquiries quickly and effectively while maintaining a professional demeanor.
- Participated in team meetings focused on identifying opportunities for process optimization.
- Monitored inventory levels and ordered new supplies to prevent shortages.
- Managed customer inquiries related to product availability, shipping times, and order status.
- Worked with cross-functional teams to achieve goals.
- Stocked shelves with newly arrived products.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Organized backroom according to store policies and procedures.
Overnight Stocker and Receiver
WinCo Foods
Moreno Valley
02.2023 - 02.2023
- Provided assistance with special projects as requested by management team members.
- Complied with safety regulations and maintained cleanliness of work environment at all times.
- Stocked shelves and rotated product according to code dates.
- Assisted customers in locating products throughout the store and warehouse while providing excellent customer service skills at all times.
- Unloaded trucks, moved incoming freight to storage areas, unpackaged products from containers.
- Restocked returned goods into designated areas within the store and warehouse as needed.
Teacher's Aide
Moreno Valley Unified School District
Moreno Valley
01.2022 - 12.2022
- Helped students master assignments and reinforced learning concepts presented by teachers.
- Provided individualized and small group support to reinforce classroom topics and promote student learning.
- Worked one-on-one with special needs students to help navigate through school challenges.
- Assisted teachers with lesson preparation and curriculum implementation.
- Graded assignments and exams in a timely and fair manner.
- Assessed student learning styles and understanding of material to redirect and optimize teaching strategies.
Team Lead Mentee
Walmart
Riverside
08.2020 - 12.2021
- Provided support to junior staff during peak periods of workloads.
- Assisted the manager in setting achievable goals for the team while monitoring progress towards them.
- Supported the manager in developing plans for future projects, initiatives and objectives.
- Delegated daily tasks to team members to optimize group productivity.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Verified accuracy of shipping documents including packing slips, invoices, and bills of lading.
- Unloaded cargo from trailers using hand-trucks, dollies, carts, pallet jacks.
- Arranged merchandise in an attractive manner to promote sales.
- Received and processed incoming shipments of merchandise.
- Ensured that customer service standards were met by providing excellent customer service skills.
Education
Bachelor of Arts - Psychology
California State University San Bernardino
San Bernardino, CA05-2025
Associate of Arts - Psychology
Moreno Valley College
Moreno Valley, CA06-2023
Skills
- Customer service
- Team collaboration
- Project management
- Workload prioritization
- CPR Certification
- Administrative support
- Deadline management
- Proficient in Microsoft Office
- Beginner-intermediate comprehension of Spanish
- Multitasking
- Strong math skills
- De-escalation
- Behavioral Therapist Training
Affiliations
- Math tutor
- Babysitter
- Scholar
- Athlete
Timeline
ABA Therapist
Stepping Stones BCC
08.2025 - Current
Operations Associate
Bath and Body Works, Limited Brands
04.2023 - Current
Overnight Stocker and Receiver
WinCo Foods
02.2023 - 02.2023
Teacher's Aide
Moreno Valley Unified School District
01.2022 - 12.2022
Team Lead Mentee
Walmart
08.2020 - 12.2021
Bachelor of Arts - Psychology
California State University San Bernardino
Associate of Arts - Psychology
Moreno Valley College