Brooklyn Nichol
Kelowna,BC
Summary
Driven and dynamic professional with a proven track record in customer service and teamwork, honed across roles at Bodymods and other leading companies. Excelled in enhancing customer satisfaction and streamlining operations, demonstrating exceptional organizational skills and creativity. Achieved notable efficiency improvements, leveraging strong problem-solving abilities and leadership qualities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Bodymods
11.2021 - 08.2022
- Operated till and POS system to find prices, customer notes/history and update sales log
- Organized shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Provided positive first impressions to welcome existing and potential customers
- Answered customer questions regarding sizing, accessories and proper care for merchandise
- Wiped glass/ took out garbage as needed as well as other cleaning duties
House Cleaner
RRIS Cleaning LTD.
06.2021 - 09.2021
- Organized, cleaned and sanitized kitchens,bedrooms,living rooms and bathrooms
- Used proper chemicals and cleaning materials to optimal dilution and cleaned specific surfaces per clients request
- Laundered sheets and other bedding, made beds and fluffed pillows
- Vacuumed floors, and dusted furniture to maintain an organized and professional appearance at all times
Cashier
The Donutman
03.2021 - 05.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Presented available merchandise with attractive displays and pleasing arrangements
- Prepared workstations with ingredients and tools to increase efficiency
- Restocked cupboards, refrigerators, and service stations with new food supplies
- Cleaned and sanitized kitchen equipment, utensils and workstations
Stylist Assistant
Hairbenders
11.2020 - 12.2020
- Sanitized and cleaned stylist stations and salon equipment to reduce risk of infection and bacteria
- Developed new hairstyling techniques to increase satisfaction for new and existing clients
- Prepared clients for hair cuts and styles with soothing shampoo work.
- Answered telephone calls to provide information and schedule new appointments.
- Recommended products for clients based on individual needs.
- Checked in with clients to confirm comfort throughout appointments and services.
- Assisted hair stylists with colorwork by applying base colors and toners.
Education
Diploma - Hairstyling
MC College
Calgary, AB05.2024
High School Diploma -
W.H.C Croxford
Airdrie, AB06.2020
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Organization
- Leadership
- Attention to detail
- Creativity
- Multi-tasking strength
- Problem-Solving
Languages
English
Native or Bilingual
Certification
- Barbicide
- First-Aid
- CPR
makeup artistry
I self taught myself makeup artistry and picked it up as a hobby a few years back. I am very passionate about it and strongly enjoy learning new skills and practicing them on myself and others!
Timeline
Sales Associate
Bodymods
11.2021 - 08.2022
House Cleaner
RRIS Cleaning LTD.
06.2021 - 09.2021
Cashier
The Donutman
03.2021 - 05.2021
Stylist Assistant
Hairbenders
11.2020 - 12.2020
Diploma - Hairstyling
MC College
High School Diploma -
W.H.C Croxford
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