Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

BROOK MULLEN

Lakewood

Summary


Residential care professional prepared for challenges of supporting individuals in home-like environment. Known for building strong rapport with residents and addressing their needs effectively. Reliable team player with focus on achieving positive outcomes and adapting to changing circumstances. Skilled in conflict resolution and maintaining safe, supportive atmosphere.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Residential Support Staff Member

SCADP
11.2024 - Current
  • Assisted residents in achieving personal goals, supporting them through various life challenges and transitions.
  • Served as a positive role model to residents, demonstrating appropriate social and interpersonal skills.
  • Supported the development of healthy coping strategies for residents experiencing emotional or behavioral challenges.
  • Maintained accurate documentation of residents'' progress, communicating updates with families and other relevant parties as necessary.

Server

Dave and Busters
05.2023 - 02.2024
  • Ensured that all guests felt welcome and were given responsive and professional service at all times.
  • Cleaned and organized restaurant area to ensure that restaurants culture and standards were met.
  • Handled difficult customer service situations while maintaining company standards.
  • Collected and processed payments using point of sales system, processing credit cards, making change, and processing gift cards.

Dance Teacher

HYPE Dance Studio
06.2020 - 11.2022
  • Plan dance curriculum for beginner, intermediate, and advanced classes up to 25 students.
  • Pace lessons according to skill sets and tailor instruction to individual needs.
  • Provide instruction in a variety of dance styles and deliver constructive criticism with patience and empathy to enhance student learning and engagement.
  • Maintained effective working relationships with staff members, students and parents.

Cashier

Smart and Final
06.2017 - 08.2018
  • Ensures accurate and efficient operation of the register; including cash management, correct distribution of change and ensuring debit and credit are processed correctly.
  • Greeted customers upon entry, provided product knowledge and assistance.
  • Successfully handled cash register operations, customer service, stocking duties in a fast-paced grocery store.
  • Maintained a friendly and welcoming attitude, providing excellent customer service.

Education

High School Diploma -

Los Alamitos High School

Certified Drug And Alcohol Counselor - Addiction Counseling

Tarzana College
Tarzana California
09-2025

Associate of Science - Social Work

California State University
CA
05-2023

Skills

  • Organization
  • Communication
  • Honest
  • Dependable
  • Bilingual Spanish speaker
  • Reliability and punctuality
  • Client confidentiality

Languages

Spanish
Full Professional
English
Native or Bilingual

Certification

Registered counselor with Cadtp

Cpr and Aed certified

Timeline

Residential Support Staff Member

SCADP
11.2024 - Current

Server

Dave and Busters
05.2023 - 02.2024

Dance Teacher

HYPE Dance Studio
06.2020 - 11.2022

Cashier

Smart and Final
06.2017 - 08.2018

High School Diploma -

Los Alamitos High School

Certified Drug And Alcohol Counselor - Addiction Counseling

Tarzana College

Associate of Science - Social Work

California State University

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BROOK MULLEN