BRONY JOSEPH JOHN

· Strong customer service and communication skills

· Cash handling and POS (Point of Sale) system operation

· Inventory management and stock replenishment

· Merchandising and product display knowledge

· Ability to work in fast-paced environments

· Time management and organizational skills

· Team collaboration and problem-solving

· Knowledge of safety, hygiene, and store policies

· Attention to detail and accuracy in transactions

· Flexibility for varied shifts and duties

• Personal Income Tax Filing in DT Max Tax software.
• Handling Clients with resolving the queries with effective solutions.

• Timely Customer invoicing with high Level Accuracy in XMS system (software used for booking invoices) for US and Canada.
• Resolving tickets assigned in Zendesk without errors (software in which tickets are raised for booking invoices).
• Efficient handling of Logistics reports such as DHL and FedEx.

• Efficient management and entry cheque deposits with reference to invoices.
• Takes a Pivotal role in vast gamut of tasks encompassing - Bank reconciliation & NEFT entries in Sage ERP ACCPAC.
• Skilfully Handling customs shipments, upload of invoices, third party payment processing, Monitoring/updating of Cash on Delivery, Processing and entering TR6 challan payment entries, Query handling of clients and providing with effective solutions.
• Track and maintain record for inbound shipments of NON-FRDM (free domicile) and oversee the invoice process.
• Effectively resolve queries, complete filing of TAX GSTR1 & GSTR3B and ITC (Input Tax Credit) reconciliation (GSTR2A / GSTR2B).
• Booking of Tax deducted at source and GL entries.
• Offer valuable Audit support and played a key role in manually generating Invoice reference numbers of both SEZ and Regular invoices.