Bronwyn Gocan
Stittsville,ON
Summary
I am a motivated, friendly and outgoing individual who is committed to delivering high quality services focused on customer and community needs. I am looking to further my knowledge and leadership skills by working as an Administrative Assistant.
Overview
8
8
years of professional experience
Work History
Common Ground Coffeehouse
Alma Mater Society
01.2021 - Current
- Sandwich prep staff at a student run coffeehouse at Queen’s University
- Working part-time at 6 hours a week
- Enhanced customer satisfaction by providing attentive service and a welcoming environment
Assistant Camp Director
Saunders Farm
05.2023 - 08.2023
- Managed the volunteer counsellor in training program and scheduling, ensuring smooth delivery of daily activities
- Trained, interviewed and supervised volunteers aged 12-15, fostering a supportive work environment
- Support to children with behavioral needs that attended the camp, and spoke to parents of campers if any inquiries were made
Emergency Supply Teacher
Ottawa Catholic School Board
01.2021 - 06.2023
- Worked in a variety of schools across Ottawa and worked virtually and in-person
- I also worked as a supply for Educational Assistants working with children with disabilities
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment
Camp Counsellor
Saunders Farm
06.2019 - 08.2022
- Led camp activities over 8 weeks in the summer for youth ages 4-13
- Helped with check-in and check-out of camp
- Engaged camp participants in dynamic outdoor fitness, dramatic arts and craft activities
Cashier and Concession Services
Aramark/Canadian Tire Centre
01.2016 - 01.2020
- Coordinate opening and closing of concession stand
- Provide food services in a busy environment
- Collaborate within a team environment for food and beverage preparation and service
- Utilize communication and interpersonal skills focused on customer service
Young Women in Public Safety (YWPS) Program
Government Of Canada
06.2018 - 06.2018
- Week-long training course included exercises and simulations with five Public Safety Canada agencies including the Royal Canadian Mounted Police, Canadian Boarder Services Agency, Parole Board of Canada, Canadian Security Intelligence Service, and Correctional Service of Canada
Education
Bachelor of Arts - Global Development Studies
Queen’s University
Kingston, ON05.2024
High School Diploma -
Sacred Heart Catholic High School
Ottawa01.2020
Skills
- Customer-Oriented Service
- Responsibility
- Problem Solving
- Leadership
- Activity Coordination
- Teamwork
- Organization
- Effective Communication
Interests
- Ringette - Queen's Ringette Club (2023-present)
- Basketball - Intramurals (2022-present), team-captain (2024)
- Piano
- Fishing
- Reading
volunteer experience
- Soccer Coaching Assistant for children with disabilities (2023)
- Pen-pal to elderly individuals living at the John M Parrott Centre (2022-present)
- Sunshine Celebrations Club delivering birthday parties for youth in need (2022)
- Habitat for Humanity House build in Guatemala (2019)
Certifications
- CPR C & First Aid (2023)
- Global Action & Engagement Certificate (2024)
- Queen's University Class Representative (ITLN 111 & FREN 342)
Languages
English
Native or Bilingual
French
Full Professional
References
Available upon request
Timeline
Assistant Camp Director
Saunders Farm
05.2023 - 08.2023
Common Ground Coffeehouse
Alma Mater Society
01.2021 - Current
Emergency Supply Teacher
Ottawa Catholic School Board
01.2021 - 06.2023
Camp Counsellor
Saunders Farm
06.2019 - 08.2022
Young Women in Public Safety (YWPS) Program
Government Of Canada
06.2018 - 06.2018
Cashier and Concession Services
Aramark/Canadian Tire Centre
01.2016 - 01.2020
Bachelor of Arts - Global Development Studies
Queen’s University
High School Diploma -
Sacred Heart Catholic High School
Similar Profiles
Mina RasoulinejadMina Rasoulinejad
PEOPLE and CULTURE COORDINATOR at Alma Mater Society of The University Of British ColumbiaPEOPLE and CULTURE COORDINATOR at Alma Mater Society of The University Of British Columbia
Mahipal MandiwalMahipal Mandiwal
Supervisor at Alma Mater SocietySupervisor at Alma Mater Society
Sachin SahniSachin Sahni
Director at Alma Mater Store Private LimitedDirector at Alma Mater Store Private Limited