A dynamic creative leader with a passion for live music and a proven track record at Live Nation. Adept in driving revenue growth and fostering a culture of continuous improvement. I excel in team building and problem resolution. Successfully implemented technology upgrades, enhancing workflow efficiency and leading a high-performing team to achieve organizational goals.
Overview
22
22
years of professional experience
Work History
General Manager
Commodore Ballroom - Live Nation
05.2014 - Current
Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
Drove revenue growth by identifying new business opportunities and forging strategic partnerships.
Motivated 100 members to perform at their best by fostering a supportive work environment that encouraged professional growth.
Ensured compliance with industry regulations, company policies, and best practices within all areas of operation.
Have managed all aspects of Special Events, including budgeting, logistics, and vendor coordination to be the leading SE venue in Canada.
Drove year-over-year business growth while leading operations, creative vision, and long-range planning.
Implemented technology upgrades which resulted in increased workflow efficiency.
General Manager
The Electric Owl - Concert Venue
03.2012 - 04.2013
Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
On-site artist and tour management.
Oversaw inventory management processes to maintain proper levels and minimize waste.
Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
Enhanced communication among team members through regular meetings, promoting an open dialogue about challenges and opportunities for improvement.
Professional Poker Player
Hendon Mob
06.2002 - 01.2007
Enhanced strategic thinking by consistently analyzing opponents gameplay and patterns.
Improved game performance with consistent study of poker theory, strategies, and tactics.
Adapted to diverse playing styles by regularly participating in various types of poker games, both online and live settings.
Honed decision-making skills under pressure for better performance during critical moments in tournaments or cash games.
Skills
Proficient in Excel and Word
Leadership and team building
Problem resolution
Customer relationship management
Project/Event management
Effective communicator
Accomplishments
Lead a renovation of a historic room, creating a new floor plan, adding premium and platinum seating. Was the design leader of the project, selecting all furniture and finishing touches, managing the contractors, and completing the project on time and under budget.
Took over a PSS program to see an annual increase of 200% every year, making it the leading venue in Canada to manage this program internally.