Brody White
Summary
With a strong background in technical problem-solving and practical mechanical abilities, I am well-prepared to excel and advance in a field service setting. I swiftly understand new concepts and procedures, ensuring efficient service delivery. My enthusiasm lies in applying and improving my technical troubleshooting and customer service expertise in the desired role.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Field Service Representative
ADS Environmental Technologies
08.2021 - Current
- Installation of ultrasonic flow monitors within sewer lines, performed hydraulic calibration.
- Collected important data and reviewed for accuracy.
- Maintained legible and organized records in accordance with all ADS quality work Instructions.
- Performed emergency evacuation and rescue procedures.
- Demonstrated flexibility in responding quickly to changing situations or emergency call-outs as they arose, maintaining a high level of professionalism throughout.
- Participated in regular training sessions to stay up-to-date on emerging technologies relevant to our field operations.
Bartender
Electric Island Music Festival
06.2022 - 09.2024
- Maintained a clean and organized workspace.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Communicated with other bartenders and servers to ensure a positive work experience.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Delivery Courier
Purolator INC
05.2019 - 08.2021
- Demonstrated a strong commitment to customer service excellence by maintaining a courteous demeanor in challenging situations and going above and beyond to ensure complete satisfaction.
- Maintained accurate records of deliveries, promptly addressing any discrepancies or issues that arose.
- Maintained a clean driving record while navigating various traffic conditions efficiently, reducing fuel consumption expenses for the company.
- Followed company policies and procedures during shift.
- Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
Education
Specialist Highskills Major - Aviation Program
ST. Peter's Secondary School
Peterborough, ON06.2016
Skills
- Computer Technology
- Mechanical Instrumentation
- Data Analysis
- Problem-Solving
- Critical Thinking
- Physical Endurance
- Hospitality
- Hardware installation
- Software diagnostics
- Schedule management
Accomplishments
- Achieved Safety MVP through effectively implementing new mobility protocols for body ergonomics.
- Collaborated with team of 9 in the development of Metro Vancouver infrastructure growth.
- Documented and resolved combination pipe line overflows which led to clean rivers and waterways.
Certification
- Smart Serve
- Working at Heights
- Confined Space Entry (CSE)
- ST. John's First Aid (CPR)
- Ontario Traffic Control
- G Class License
Languages
English
Full Professional
Timeline
Bartender
Electric Island Music Festival
06.2022 - 09.2024
Senior Field Service Representative
ADS Environmental Technologies
08.2021 - Current
Delivery Courier
Purolator INC
05.2019 - 08.2021
Specialist Highskills Major - Aviation Program
ST. Peter's Secondary School
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