Summary
Overview
Work History
Education
Skills
Languages
Football
Certification
Timeline
Generic

Brody Pitchenese

Summary

Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals. Adaptable Crew Member accurate in completing orders, replenishing serving stations and cleaning spills. Assists servers by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional skilled in customer service. Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Crew Member

McDonald's
09.2021 - 07.2023
  • Operated drive-through window and sales register quickly and efficiently.
  • Greeted customers and provided excellent customer service. Maintained high standards of customer service during high-volume, fast-paced operations.
  • Handled currency and credit transactions quickly and accurately.
  • Became familiar with products to answer questions and make suggestions.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Addressed guest needs, questions, or concerns to create an optimum experience onboard.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Education

High School Diploma -

Dryden High School
Dryden, ON
06.2024

Skills

  • Learning Agility
  • Payment Processing
  • Equipment Operation
  • Revenue Generation
  • Team Leadership
  • Teamwork and Collaboration
  • Customer Service
  • Cash Handling
  • Creativity and Innovation
  • Adaptability and Flexibility
  • Problem-Solving
  • Conflict resolution techniques

Languages

English
Native or Bilingual
French
Elementary

Football

I spent my senior season of High school playing Defensive Back, During my time spent working along the team I developed many important skills both on and off the field. I learned discipline, teamwork, perseverance, and time management.

Certification

SHISM - Specialist High Skills Major

I am currently in progress to graduate from DHS apart of the Business SHISM. A specialized program for students who are interested in pursuing careers in the business field. SHISM offers experiences that focus on skills such as entrepreneurship, finance, marketing and leadership as well as opportunities to gain industry certifications and co-op placements.

Timeline

Crew Member

McDonald's
09.2021 - 07.2023

High School Diploma -

Dryden High School
Brody Pitchenese