Brody Patterson
Chilliwack,BC
Summary
Dynamic professional with proven strengths in customer service and problem-solving. Successfully enhanced operational efficiency through workflow improvements, while fostering teamwork and collaboration to achieve sales goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales and Service
Kal Tire
Chilliwack, BC
11.2017 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Work effectively in fast-paced environments.
- Assist with day-to-day operations along side management, working efficiently and productively with all team members.
- Use critical thinking to break down problems, evaluate solutions, and make decisions.
- Proven ability to learn quickly and adapt to new situations.
- Implement workflow improvements that streamline operations and reduce turnaround times.
- Oversee daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Complete regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Increase sales through effective merchandising strategies, targeted promotions, and sales training with team members.
- Assist in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels in peak selling seasons.
- Schedule staff shifts to ensure proper coverage without exceeding labor budgets.
- Facilitate clear communication between team members and upper management through morning huddles, monthly partner meetings, and team member career progression check-ins
Education
Chilliwack Secondary School
Chilliwack06-2016
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving and critical thinking
- Flexible and adaptable
- Multitasking Abilities
Languages
English
Certification
- Kal Tire Certified Assistant Manager
- Forklift certificate
- Emergency First Aid (OFA level 1)
Timeline
Sales and Service
Kal Tire
11.2017 - Current
Chilliwack Secondary School