Brody Parsons
Conception Bay South,NL
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
2
2
years of professional experience
Work History
Front Desk Associate
Platinum Health And Fitness Center
08.2024 - 03.2025
- Organized front desk area to maintain a professional and welcoming appearance for guests.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained cleanliness and organization of front desk area.
- Resolved guest issues effectively, ensuring a positive customer experience.
Crew Member/Food Service Worker
Dairy Queen
06.2023 - 08.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
Education
High School Diploma -
Waterford Valley High School
St. John's, NL06-2024
Skills
- Time management
- Problem-solving skills
- Listening skills
- Guest relations
- POS systems
- Payment collection
Timeline
Front Desk Associate
Platinum Health And Fitness Center
08.2024 - 03.2025
Crew Member/Food Service Worker
Dairy Queen
06.2023 - 08.2024
High School Diploma -
Waterford Valley High School
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