Brody Nowak
Garden Grove
Summary
As customer service worker for over 4 years, I bring hard work, understanding, and experience resolving customer issues effectively. Im open to all kinds of jobs as I want to be knowledgeable in multiple areas of work and be able to bring skills and work ethic from other jobs in the past. As a person I try to be the best worker I can for my employers and customers while still being able to make friends with the people around me.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Uhaul Moving And Storage
08.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Floor Staff Member
Regal Cinemas
02.2023 - 08.2024
- Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
- Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
- Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
- Maintained a clean workspaces and customer areas throughout each shift.
Sales Associate
Journeys Shoe Store
01.2022 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Customer interaction so they can find the right shoes or apparel they were looking for
- Managed returns, exchanges, and daily operations in accordance with store policy.
Education
High School Diploma -
Marina High School
Huntington Beach, CA06-2024
Skills
- Customer service
- Active listening
- Problem solving
- Helping others further
- Scheduling
- Follow-up skills
Timeline
Customer Service Representative
Uhaul Moving And Storage
08.2024 - Current
Floor Staff Member
Regal Cinemas
02.2023 - 08.2024
Sales Associate
Journeys Shoe Store
01.2022 - 01.2023
High School Diploma -
Marina High School
Similar Profiles
Dana ScottDana Scott
Executive Assistant to the President at Uhaul Moving And StorageExecutive Assistant to the President at Uhaul Moving And Storage
Mark Pressley JrMark Pressley Jr
Helper at Uhaul Moving And StorageHelper at Uhaul Moving And Storage
Rayvelis RosarioRayvelis Rosario
Assistant Manager at Uhaul Moving And StorageAssistant Manager at Uhaul Moving And Storage