Brody Freeland
North Bay
Summary
Dynamic Operations Partner at Moose's Cookhouse, skilled in operational excellence and efficiency optimization. Proven track record in data-driven decision making and training teams to enhance performance. Developed policies and procedures that streamlined operations, fostering a culture of continuous improvement and accountability. Adept at leveraging social media for brand engagement.
Overview
12
12
years of professional experience
Work History
Operations Partner
Moose's Cookhouse
08.2013 - Current
- Set and implemented promotional strategies to drive business growth.
- Implemented quality control measures to ensure consistent delivery of products or services.
- Managed effective customer service and quality assurance programs to protect business reputation.
- Sourced vendors and negotiated fair contracts to keep costs low.
- Facilitated cross-functional collaboration among teams from different departments contributing to better project outcomes.
- Developed and implemented comprehensive training programs for staff, resulting in improved productivity levels.
- Improved overall customer satisfaction through timely and effective problem resolution.
- Championed the adoption of advanced technology solutions, enhancing process automation efforts while improving operational efficiencies across the organization.
- Expanded company''s market share by identifying new business opportunities and forging strategic partnerships.
Education
Bachelor Applied Science Hospitality Administratio - Hospitality
Southern New Hampshire University
Manchester NH08.2012
Hospitality Administration - Hospitality Administration And Management
Canadore College of Applied Arts And Technology
North Bay, ON04.2010
Skills
- Operational excellence
- Data-driven decision making
- Efficiency optimization
- Training and coaching
- Social media administrator
- Develop polices and procedures
Languages
English
Full Professional
Timeline
Operations Partner
Moose's Cookhouse
08.2013 - Current
Bachelor Applied Science Hospitality Administratio - Hospitality
Southern New Hampshire University
Hospitality Administration - Hospitality Administration And Management
Canadore College of Applied Arts And Technology
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