Brody Chou
McDonald's
Edmonton,AB
1
Language
2
years of professional experience
Dynamic Crew Trainer at McDonald's with a proven track record in employee training and customer service excellence. Enhanced onboarding processes through innovative training materials, resulting in improved crew performance and adherence to safety standards. Skilled in cash handling and team leadership, fostering a high-performing work environment.
Work History
Crew Trainer
1 Year 9 Months- Trained new crew members on operational procedures and customer service standards.
- Assisted in maintaining high levels of food safety and cleanliness throughout the restaurant.
- Developed training materials to enhance onboarding processes for new staff members.
- Monitored crew performance to ensure adherence to policies and procedures.
- Trained new crew members on station procedures, customer service standards, and food safety protocols.
- Demonstrated cash handling, order accuracy, and register operations during peak service periods.
Education
High School Diploma
Skills
Customer service
Employee training
Cash handling
Team leadership and supervision
Food safety
POS systems
Kitchen sanitation
Opening and closing procedures
Restaurant standards
Workplace safety
Safe food handling
Coaching and mentoring
Languages
English
Interests
Enjoy hobbies that combine physical activity with outdoor exploration.
Gym Workouts
Learning new cooking techniques and expanding my culinary skills.
Reading
Volunteer Work
Timeline
Crew Trainer
McDonald's
02.2025 - CurrentRead More
Jasper Place High School
High School Diploma
Read More