Brody Bass
Campbell
Summary
Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.
- Servsafe Food Handler Card
- Certified RBT
Overview
5
5
years of professional experience
Work History
Registered Behavior Technician
ACES
San Jose, CA
11.2025 - Current
- Implemented individualized treatment plans to support client behavior modification.
- Built rapport with clients, fostering a trusting environment conducive to learning and growth.
- Collaborated with a multidisciplinary team to enhance clients' progress and development.
- Utilized data collection methods to track client behavior and measure progress effectively.
- Assisted in creating engaging activities tailored to meet clients' unique needs and preferences.
- Adapted strategies based on client responses, ensuring effective support and engagement.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
Barista Trainer
Starbucks
Morgan Hill, CA
01.2022 - 12.2025
- Worked effectively in fast-paced environments.
- Trained new baristas on beverage preparation and customer service standards
- Implemented quality control measures to ensure consistent product delivery
- Led initiatives to boost team morale and improve overall store performance
- Taught proper procedures and strategies for success to new employees.
- Brewed high-quality coffee beverages to meet customer preferences and maintain consistency.
- Managed inventory levels, ensuring timely restocking of supplies to meet demand.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Handled cash and processed payments accurately to avoid errors.
Front of House Staff Member
Poke Bar
Morgan Hill, CA
04.2021 - 01.2022
- Provided exceptional customer service, ensuring a welcoming atmosphere for all patrons.
- Managed front counter operations, efficiently processing orders and handling cash transactions.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Assisted in inventory management, tracking supplies to minimize waste and optimize stock levels.
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
Education
Associate of Business Administration - Business Administration
West Valley College
Saratoga, CA06-2027
High School Diploma -
Ann Sobrato High School
Morgan Hill, CA06-2023
Skills
- POS expertise
- Friendly and outgoing
- Time management
- Attention to detail
- Team player
- Cleanliness
- Safe food handling
- Hospitality service expertise
- Menu memorization
- Soft selling
Timeline
Registered Behavior Technician
ACES
11.2025 - Current
Barista Trainer
Starbucks
01.2022 - 12.2025
Front of House Staff Member
Poke Bar
04.2021 - 01.2022
Associate of Business Administration - Business Administration
West Valley College
High School Diploma -
Ann Sobrato High School