Brodie Tierney
St. Thomas
Summary
Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities. Organized and dependable and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Home Support Worker
Closing The Gap Healthcare Group
09.2022 - Current
- Enhanced client comfort by providing personal care services such as bathing, grooming, and dressing.
- Improved independence and quality of life for clients through assistance with daily living tasks.
- Monitored vital signs and reported health concerns to healthcare professionals in a timely manner.
- Developed trusting relationships with clients, establishing rapport and open communication.
- Assisted clients with mobility issues, ensuring safe transfers and ambulation around the home.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Law Clerk
Harrison Pensa
08.2019 - 11.2019
- Enhanced legal research efficiency by utilizing advanced search techniques and legal databases.
- Supported attorneys in preparing for trials by organizing case materials and drafting legal documents.
- Streamlined document review processes, resulting in more accurate and efficient case management.
- Assisted in successful litigation outcomes through meticulous fact-checking and evidence analysis.
Customer Service Representative
Marriott International, Inc.
04.2015 - 05.2018
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
HSW Certificate - Home Support Worker
Saint Elizabeth
Mississauga, ON09.2022
College Diploma - Law Clerk
TriOS College
London, ON06.2019
High School Diploma -
Central Elgin Collegiate Institute
St. Thomas, ON06.2011
Skills
- Progress Documentation
- Behavior redirection
- Client documentation
- Clinical Quality Program Standards
- Attention to detail
- Time management
- Reliability
- Effective Communication
- Teamwork and Collaboration
- Multitasking Abilities
Languages
English
Full Professional
Timeline
Home Support Worker
Closing The Gap Healthcare Group
09.2022 - Current
Law Clerk
Harrison Pensa
08.2019 - 11.2019
Customer Service Representative
Marriott International, Inc.
04.2015 - 05.2018
HSW Certificate - Home Support Worker
Saint Elizabeth
College Diploma - Law Clerk
TriOS College
High School Diploma -
Central Elgin Collegiate Institute
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