Summary
Overview
Work History
Education
Skills
Timeline
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Brodie Dionne

Burlington

Summary

Professional crew trainer with strong focus on team collaboration and achieving results. Proven ability to adapt to changing needs and ensure consistent performance. Skilled in training and development, communication, and leadership. Reliable and results-driven, capable of motivating teams to achieve high standards.

Overview

3
3
years of professional experience

Work History

Crew Trainer

McDonald's
11.2022 - Current
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.

Grocery Clerk

Fortinos Supermarket
11.2021 - 11.2022
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Pleasantly greeted customers and provided prompt and courteous service.

Education

High School Diploma -

MM Robinson High School
Burlington, ON
06-2024

Skills

  • Customer service
  • Employee training
  • Cash handling
  • Team leadership
  • Active listening
  • Coaching and mentoring

Timeline

Crew Trainer

McDonald's
11.2022 - Current

Grocery Clerk

Fortinos Supermarket
11.2021 - 11.2022

High School Diploma -

MM Robinson High School

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Brodie Dionne