Brock Mixemong
Whitby,ON
Summary
Proven team player and communicator, excelled in fast-paced environments at Pizzaiolo and McDonald's, enhancing customer satisfaction through meticulous attention to detail and superior service. Mastered cash handling and sanitation protocols, significantly contributing to workplace efficiency and hygiene. Demonstrates a flexible schedule and a commitment to excellence, ready to leverage skills in a new challenge.
Overview
3
3
years of professional experience
Work History
Pizza Maker
Pizzaiolo
Whitby, Ontario
03.2024 - Current
- Operated the pizza oven, ensuring pizzas were cooked to order.
- Cleaned and sanitized kitchen surfaces and equipment.
- Assisted in loading and unloading food items from delivery trucks.
- Handled customer orders in a timely manner, ensuring accuracy of order.
- Monitored quality of all products served to customers.
- Ensured compliance with health and safety regulations in the kitchen area.
- Inspected workstations for cleanliness before beginning shift.
- Checked temperature of ovens prior to use to ensure optimal cooking temperatures.
- Organized storage areas for unused ingredients or supplies.
- Performed daily maintenance tasks on kitchen equipment such as cleaning fryers or grills.
- Received deliveries of food items, checking each item against invoices for accuracy.
Cashier
McDonalds
Whitby, Ontario
08.2021 - 02.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Processed sales transactions to prevent long customer wait times.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Education
High School Diploma -
Henry Street High School
Whitby, ON06-2024
Skills
- Teamwork and collaboration
- Dependable and responsible
- Heavy lifting
- Attention to detail
- Flexible schedule
- Cleaning and sanitizing
- Verbal and written communication
- Customer service
Affiliations
- Hockey
- Soccer
- Basketball
- Baseball
Languages
English
Professional
French
Limited
References
References available upon request.
Timeline
Pizza Maker
Pizzaiolo
03.2024 - Current
Cashier
McDonalds
08.2021 - 02.2024
High School Diploma -
Henry Street High School
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