Brock Metz
Temecula
Summary
I am eager to serve and support communities through professional, responsive emergency medical care. This coupled with bringing a strong sense of situational awareness and communication skills from experience working in high-paced environments provide me with the ability to pe a pivotal part of any organization. Utilizing NREMT-certified EMT with CPR/BLS certification and an Associate’s Degree in Fire Technology expertise.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Outside Services Attendant
Red Hawk Golf Course
07.2021 - 08.2023
- Fostered a positive work environment by maintaining open lines of communication with coworkers and supervisors, addressing any concerns or issues as they arose. grounds, equipment, and facility cleanliness with attention to safety standards
- Enhanced customer satisfaction by efficiently greeting and assisting guests upon arrival at the golf course.Collaborated with maintenance and clubhouse staff to respond quickly to guest or team concerns
- Contributed to a well-maintained facility by performing routine maintenance tasks on golf carts and equipment.
- Improved guest experiences by promptly addressing any issues or concerns related to the outside services area.
Outside Services Attendant / Cart Staff
Bear Creek Golf Course
07.2020 - 07.2021
- Provided direct customer service to guests, ensuring a positive experience under variable conditions
- Monitored players and responded to on-course issues or guest needs professionally
- Coordinated with the team to maintain a smooth flow of operations
- Practiced daily situational awareness and problem-solving
Education
Associate of Arts - Fire Technology
MSJC
Menifee, CA12.2024
Skills
- Emergency Medical Care and patient assessment
- BLS, bleeding control, splinting, oxygen therapy
- Situational awareness and calm under pressure
- Clear communication with the team and clients
- Time management and multitasking in active settings
- Reliable, physically fit, and safety-conscious
- Initiative and Self-motivation
Certification
- EMT – National Registry of Emergency Medical Technicians (NREMT) – Active
- CPR/BLS – American Heart Association – Active
Timeline
Outside Services Attendant
Red Hawk Golf Course
07.2021 - 08.2023
Outside Services Attendant / Cart Staff
Bear Creek Golf Course
07.2020 - 07.2021
Associate of Arts - Fire Technology
MSJC
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