Brock Gentry
Fresno,CA
Summary
Proven ability to enhance customer experiences while efficiently managing time and operations. Adaptable in challenging conditions, consistently delivering exceptional support and maintaining high standards of cleanliness and organization.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
4
4
years of professional experience
Work History
Cashier/Front End
Broilers
06.2022 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained a clean and organized checkout area to enhance customer experience.
- Assisted customers with product inquiries, providing exceptional service and support.
- Collaborated with team members to ensure smooth store operations during busy periods.
- Processed an average of 80+ order transactions per shift accurately.
Field Crew Member
CUSD Sports and Rec
04.2021 - 10.2022
- Maintained cleanliness and safety across 6-8 fields and facilities for hours.
- Time management from station to station to ensure everyone got on in time.
- Guest compliance was ensured to ensure everyone's experience was joyful, and requests for the fields were met promptly.
- Handled challenging conditions during fieldwork, demonstrating adaptability and commitment to the facility.
Education
Bachelor of Science - Mechanical Engineering
California State University, Fresno
Fresno, CA12-2027
Skills
- Customer Service – Skilled in engaging with diverse customers to ensuring satisfaction
- Time Management – Proven ability to prioritize tasks efficiently in fast-paced environments
- Team Collaboration – Experienced in working cooperatively with colleagues
- Reliability & Punctuality – Dependable team member with consistent attendance
Timeline
Cashier/Front End
Broilers
06.2022 - Current
Field Crew Member
CUSD Sports and Rec
04.2021 - 10.2022
Bachelor of Science - Mechanical Engineering
California State University, Fresno
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