Adriana Serna
Sacramento
Summary
Detail-oriented cook proficient in meal preparation, food safety, and kitchen management. Committed to delivering nutritious meals that meet dietary needs while maintaining a clean and organized kitchen.
Motivated Housekeeper with work experience in industrial cleaning services. Dedicated to completing tasks on time and surpassing expectations. Works hard to maintain impeccable levels of cleanliness. Responds to guest needs to drive satisfaction and repeat business.
Dedicated culinary professional skilled in menu planning and team collaboration. Strong background in monitoring food inventory and ensuring high customer satisfaction rates through excellent service and safety practices.
Overview
6
6
years of professional experience
2005
2005
years of post-secondary education
Work History
Cook
College Oak Nursing and Rehabilitation Center
Sacramento
08.2023 - Current
- Prepared nutritious meals following dietary guidelines for residents' health needs.
- Maintained cleanliness and organization of kitchen and food preparation areas.
- Operated kitchen equipment safely, ensuring optimal functionality and hygiene.
- Assisted in menu planning, considering resident preferences and nutritional requirements.
- Collaborated with nursing staff to address special dietary needs of residents.
- Trained new kitchen staff on food safety protocols and cooking techniques.
- Monitored food inventory levels, reporting shortages to management promptly.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Monitored temperatures of prepared food and cold-storage areas.
Housekeeper
College Oak Nursing and Rehabilitation Center
Sacramento
11.2019 - 11.2021
- Cleaned resident rooms and common areas to maintain a safe environment.
- Disinfected surfaces to prevent the spread of infections among residents.
- Organized cleaning supplies and equipment for efficient access and use.
- Assisted in laundry services by washing, folding, and distributing linens.
- Reported maintenance issues to ensure timely repairs and upkeep.
- Collaborated with nursing staff to prioritize cleaning schedules based on needs.
- Trained new staff on proper cleaning techniques and safety protocols.
- Followed infection control guidelines to promote resident health and safety.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Emptied trash receptacles throughout the property.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Interacted pleasantly with clients and guests when performing daily duties.
- Maintained and organized cleaning supplies stock.
- Disinfected telephones, light switches and other frequently touched objects.
- Responded to requests from guests regarding housekeeping needs.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Followed safety procedures when handling hazardous materials.
- Ensured that all health standards were met during cleaning operations.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Assisted in laundry services including washing, drying, and folding linens.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
Education
Foothill High School
Sacramento, CASkills
- Meal preparation
- Food safety
- Kitchen management
- Menu planning
- Cleaning techniques
- Hygiene protocols
- Staff training
- Sanitization methods
- Customer service
- Team collaboration
- Restroom detailing
- Sorting and washing laundry
- Cleaning methods
- Kitchen cleaning
- Resident support
- Deep cleaning
- Safety protocols
- Folding clean laundry
- Teamwork
- Housekeeping
Languages
English ,Spanish
Native/ Bilingual
Timeline
Cook
College Oak Nursing and Rehabilitation Center
08.2023 - Current
Housekeeper
College Oak Nursing and Rehabilitation Center
11.2019 - 11.2021
Foothill High School