Experienced and enthusiastic Advisor utilizing quantitative analysis tools to investigate problems thoroughly before developing comprehensive solutions, tailored specifically to each individual business need. Experienced in all aspects of operations, strategy and finance. Excels at presenting complex information in easy-to-digest format, allowing recipients to make informed decisions quickly.
Overview
13
13
years of professional experience
Work History
IT Svcs Delivery & Relationship Mgmt., Consultant
Bridgewater Consulting Group
04.2024 - Current
Evaluated client needs and expectations, establishing clear goals for consulting engagement.
Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
Managed multiple deadlines across several departments to meet dynamic needs.
Enhanced communication among team members to foster collaborative and supportive work environment.
Identified areas of improvement for clients'' operations, implementing targeted solutions to increase efficiency/ productivity and improve overall project outcomes.
Troubleshot complex technical issues related to data infrastructure, working closely with IT teams to resolve problems efficiently.
Optimized database performance through regular maintenance, indexing, and query optimization.
Maintained 95%+ accuracy for Grid Services Work Order/ job fulfillment from April to current- while simultaneously developing new efficiencies for multiple platforms
Project Coordinator III
Network Connex
06.2021 - 04.2024
Managed commercial construction projects by working effectively with general contractors, subcontractors, engineers and architects.
Developed and executed pre-construction milestones on project schedule.
Enhanced inventory accuracy by conducting regular audits and reconciling discrepancies in a timely manner.
Held construction progress and regular status meetings with project team.
Streamlined asset management processes by implementing efficient tracking systems and optimizing workflow.
Evaluated client needs and developed tailored solutions to increase positive customer ratings.
Coordinated material procurement and required services for over 1,500 projects within budget requirements.
Coordinated with cross-functional teams to resolve project issues and facilitate prompt delivery of client projects.
Verified compliance with data retention requirements by managing document catalogues for long-term archival of data associated with contract closeouts.
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments
Relationship Marketing Manager
Agua Caliente Casinos
01.2019 - 09.2020
Oversaw successful completion of multiple projects simultaneously, prioritizing tasks based on urgency and importance.
Prospect, nurture, and close new business partnerships
Oversee internal communications between Tribal Government and business partners/ share holders
Develop new, exciting, and creative concepts and integrated programs, in conjunction with partners, that provide measurable benefits to each individual partner based on their stated needs and business objectives
Coordinate with internal departments including, Marketing, Community Relations, Communications, Group Sales & Services to build a broader activation platform for Corporate Partners
Meet and exceed revenue goals and sales activity levels, and report on personal production and activities
Developed creative design for print materials, brochures, banners, and signs.
Craft added value and up-sell opportunities for existing Corporate Partners
Handle all elements of Corporate Partner agreements in relation to signage, print, television, radio, memberships, Internet, promotions, community relations, and hospitality
Generate and distribute account summaries for assigned Corporate Partners/ share holders and Tribal Government Affairs
Be knowledgeable of corporate partner’s business and industry Characteristics / Qualifications
Group Sales Coordinator
Agua Caliente Casinos
01.2018 - 10.2018
Built relationships with customers and community to establish long-term business growth
Performs client up-sell techniques as it relates to menu selection upgrades
Communicates and follows though daily with all service departments to ensure that all changes are being fulfilled according to clients’ specifications
Maintains accurate reports and follows up in timely manner with internal and external requests
Establishes, develops and maintains positive business relationships on behalf of Agua Caliente Casinos with both new and existing guests
Executive Assistant
Cari Berg Interior Design
02.2011 - 01.2018
Aided in maintaining www.cariberginteriordesign.com (i.e Magazine advertisements, social media and client outreach)
Maintained files, appointment and meeting calendars, arranged meetings, secured and prepared facilities, prepared the Executive Director for meetings
Aided the manager/executive with collecting and tabulating data, preparing reports
Collaborated with key management personnel to assist in the arrangement of special events
Coordinated contacts of outside agencies and groups for meetings, gathering of information and other operational responsibilities.
IT Svcs Delivery & Relationship Mgmt., Consultant
Bridgewater Consulting Group
04.2024 - Current
Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
Enhanced communication among team members to foster collaborative and supportive work environment.
Managed multiple deadlines to meet dynamic needs of multiple departments.
Enhanced client satisfaction with regular progress updates and proactive communication regarding potential issues.
Maintained 95%+ accuracy for reporting in Grid Services while simultaneously aiding in cross functional departments efficiency resolutions.
Education
Bachelor of Business Administration -
Grand Canyon University
Tempe, AZ
10.2017
Marketing
Glendale Community College
Glendale, CA
Skills
Verbal and Written Communication
Flexible and Adaptable
Decision-Making
Attention to Detail
Relationship Building
Forecasting
Additional Information
Affiliations Glendale Community College Softball Team (2009 – 2011)
Awards Western State Conference Collegiate Award (Spring 2011)
Burroughs H.S. Scholar Athlete Achievement Award (2006, 2007, 2008, 2009)
Timeline
IT Svcs Delivery & Relationship Mgmt., Consultant
Bridgewater Consulting Group
04.2024 - Current
IT Svcs Delivery & Relationship Mgmt., Consultant
Bridgewater Consulting Group
04.2024 - Current
Project Coordinator III
Network Connex
06.2021 - 04.2024
Relationship Marketing Manager
Agua Caliente Casinos
01.2019 - 09.2020
Group Sales Coordinator
Agua Caliente Casinos
01.2018 - 10.2018
Executive Assistant
Cari Berg Interior Design
02.2011 - 01.2018
Bachelor of Business Administration -
Grand Canyon University
Marketing
Glendale Community College
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