Brittney Palesch
Kamloops,BC
Summary
Strong leader and problem-solver with talents for team building, leading and motivating. A collaborative leader and skilled in providing team members with the leadership, support, guidance and motivation to succeed. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Focused on ensuring compliance with policies, procedures, regulations and quality standards of the organization.
With an ambitious motivation to excel, I would consider myself a valuable addition to any company.
Overview
6
6
years of professional experience
Work History
Restaurant Supervisor
Original Joes Restaurant & Bar
08.2022 - Current
- Handled guest complaints professionally and used communication and problem-solving skills to resolve issues.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Maintained accuracy of financial transactions, processing of cash, and credit/debit transactions at end of day.
Restaurant Supervisor
State & Main Kitchen & Bar
07.2021 - 07.2022
- Cultivated warm relationships with regular customers.
- Maintained clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Managed cash handling duties responsibly, ensuring accurate accounting at end shift.
Restaurant Server
1st RND Sports Bar
07.2018 - 07.2021
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Handled customer complaints professionally, resolving issues quickly to maintain positive relationships.
- Served food and beverages promptly with focused attention to customer needs.
Education
Bachelor's of Social Work - Social Work
Grant MacEwan University
Spruce Grove, AB06.2022
Human Services Diploma - Human Services
Thompson Rivers University
Kamloops, BC06.2018
Some College (No Degree) - Undergraduate Studies
Thompson Rivers University
Williams Lake, BCHigh School Diploma -
Williams Lake Secondary School
Williams Lake, BC06.2014
Skills
- Team coordination
- Team collaboration
- Time management
- Team leadership
- Complex problem-solving
- Staff management
- Reliable
- Punctual
- Cash management
Languages
Timeline
Restaurant Supervisor
Original Joes Restaurant & Bar
08.2022 - Current
Restaurant Supervisor
State & Main Kitchen & Bar
07.2021 - 07.2022
Restaurant Server
1st RND Sports Bar
07.2018 - 07.2021
Bachelor's of Social Work - Social Work
Grant MacEwan University
Human Services Diploma - Human Services
Thompson Rivers University
Some College (No Degree) - Undergraduate Studies
Thompson Rivers University
High School Diploma -
Williams Lake Secondary School
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