Brittney Perez
Highland
Summary
A results-oriented professional with excellent qualifications for management. Communicate effectively with clients, vendors, managers and all levels of employees. Utilize exceptional management skills in the coordination of multi-task responsibilities. Resolve problems with tact diplomacy. Resourceful and adaptable, working efficiently in a high pressure and rapidly changing work environments. Perform successfully under stress and/or strict time constraints, making critical decisions with sound judgement. Consistently meet and/or exceed all professional goals. Deliver history of reliability, stability, and a strong work ethic.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Field Linehaul Support Representative
Federal Express Corporation
02.2025 - Current
- In accordance with the Linehaul plan, directs the dispatch of transportation equipment.
- Ensures Linehaul dispatch and arrival rules are followed according to defined Company procedures.
- Coordinates cargo shipments to maximize the trailer volume while meeting package delivery obligations.
- Enters dispatch events into an online system (TMS) to ensure on time delivery and pick up of trailers.
- Verifies the location of equipment in the dispatch system by completing yard inventories.
- Verifies the load/unload status of trailers by completing yard checks. Timely reports missing equipment.
- Follows and communicates safety initiatives to ensure a safety-conscious culture.
- Investigates and reports schedule delays, accidents and equipment failures and implements contingency plans which ensure on-time load delivery in the event of an en-route breakdown or accident.
- Reviews and communicates Department of Transportation (DOT) roadside violations to management.
Trainer PH
Fed Ex Ground
07.2022 - 02.2025
- Unloaded/Loaded packages with care and placed in proper staging area.
- Operated tugger vehicle to move packages safely to and from target areas
- Used hand-held scanners to accurately track item movements.
- Experience in Smalls Dept.
- Lifted and slid packages weighing up to 80+ pounds on conveyor belts.
- Removed jams and unblocked conveyor system to maintain flow of packages.
LTL Shipper
UPS
11.2021 - 07.2022
- Picked orders, scanned products and packed boxes.
- Checked shipments against paperwork and signed documents.
- Orchestrated routing by producing accurate shipping documentation and package labels.
- Prepared finished orders by pulling, packing, wrapping and securing products.
Pharmacy Clerk
Beemans Pharmacy
03.2020 - 10.2021
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Established and maintained patient profiles.
- Supported pharmacists with day-to-day activities and pharmacy office management functions.
Salon Manager
YouCan Tan
03.2017 - 03.2020
- Oversaw salon employee performance, facility cleanliness and sales.
- Worked to continuously increase salon business through effective sales, service and operations policies.
- Maintained general appointment calendar and set shift schedules.
- Coached and trained employees to optimize performance and achieve demanding business objectives.
Credit Union Teller
Arrowhead Credit Union
10.2014 - 11.2016
- Processed customer transactions promptly, minimizing wait times.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Meat Department Clerk
Stater Bros.
02.2009 - 03.2014
- Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
- Unloaded merchandise and stocked cases with new merchandise.
- Completed inventory counts, reordered stock and removed expired items from supply.
Education
Associate of Science -
Platt College-Ontario
Ontario, CA05.2011
High School Diploma -
San Gorgonio High School
San Bernardino, CA06.2009
Skills
- TMS/Computer skills
- DOT
- Populating and reviewing TLCR's with contractors
- Retrieving and reviewing data for BCSA audits
- Yard/Dock check
- QVI inspections
- Staff training development
- Unload/Load experience
- Tugger certified
- Scanning
- Smalls
- Safety
- Conflict resolution
- Customer service
- Materials handling and transport
- Product/invoice verification
- Shipping and receiving
- Inventory organization
- Warehouse Operations
- Document and File Management
Certification
Tugger Certified
CPR Certified
Timeline
Field Linehaul Support Representative
Federal Express Corporation
02.2025 - Current
Trainer PH
Fed Ex Ground
07.2022 - 02.2025
LTL Shipper
UPS
11.2021 - 07.2022
Pharmacy Clerk
Beemans Pharmacy
03.2020 - 10.2021
Salon Manager
YouCan Tan
03.2017 - 03.2020
Credit Union Teller
Arrowhead Credit Union
10.2014 - 11.2016
Meat Department Clerk
Stater Bros.
02.2009 - 03.2014
Associate of Science -
Platt College-Ontario
High School Diploma -
San Gorgonio High School
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