Brittney Mack

• Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
• Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
• Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
• Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
• Collaborated with marketing department to develop targeted promotional campaigns that drove sales growth.
• Built lasting relationships with clients through outstanding customer service interactions.
• Fostered a positive work environment within the sales team by encouraging open communication, teamwork, and mutual support among team members.
• Built relationships with customers and community to establish long-term business growth.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
• Ability to utilize CRM system to create agreements with accuracy and follow up with clients and new leads.
• Auditing paperwork and statements for accuracy.
• Complete daily, and weekly tracking and reports of the activity in the show homes.
• Aid in assisting with annual and quarterly business planning and budgets

• Assisting AGLC Inspectors in both field and office work.
• Creating detailed, organized notes during fieldwork.
• Writing intricate and detailed reports in Microsoft Word
• Updating reports, adding attachments when new data comes in
• Entering data in a data entry program (RICE)
• Tracking daily expenses, (fuel, food etc.)
• Creating basic Excel documents to include field reports and expenses.

• Accurately manage customer orders and a new opportunity for full-time employment. responsible for handling the cash/till
• Create specialty drink orders to customer

successfully in a fast-paced environment specifications

• Ability to greet and make meaningful connections
• managing customer requests in a friendly, efficient way
• Responsible to prepare/set up creative merchandise displays in the store
• maintain cleanliness of the store equipment
• Assist in counting/checking stocks daily and ordering items for the store
• count and distribute weekly tips accordingly to fellow barista's
• training new hires, determining each individuals learning style and adapting the training plan to each hire.