Hardworking employee with customer service, time management abilities, great team work adaptability and devoted to patients having a positive experience.
Overview
3
3
years of professional experience
Work History
Emergency Department Cashier Receptionist G4
Kaiser Permanente
San Leandro
12.2022 - Current
Register patients accurately using Epic, verifying insurance, demographics, and consent forms.
Collect co-pays, deductibles, and other payments; issue receipts; and maintain accurate cash drawers and payment logs.
Uphold strict confidentiality and professionalism in handling sensitive health information and patient interactions.
Nursing Student
Vanguard University Of Southern California
Costa Mesa
08.2023 - 05.2025
Personal Care Attendant
AEC Living Elders Inn
Alameda
08.2022 - 03.2023
Provided compassionate, hands-on care to elderly residents with Alzheimer’s and other forms of dementia.
Assisted residents with activities of daily living (ADLs), including bathing, grooming, dressing, toileting, and feeding.
Redirect residents exhibiting confusion, anxiety, or agitation using gentle communication and de-escalation techniques.
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