Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Brittney Cooper

Courtice

Summary

Dynamic visual merchandiser with a proven track record at Urban Planet, enhancing customer satisfaction through innovative store layouts and effective team training. Skilled in time management and attention to detail, I excel in creating engaging displays that drive sales and foster a cohesive brand experience. Reliable and dedicated to maintaining high standards.

Excellent communication, organizational and interpersonal skills.

Ability to prioritize workload to meet deadlines- adapting to changing demands with flexibility and efficiency.

Knowledge of fundamentals of universal precautions relating to cleaning and handling of equipment, supplies and specimens.

Strong record of ability to work in a team as well as individually.

Overview

16
16
years of professional experience

Work History

Visual Merchandiser

Urban Planet
12.2019 - Current
  • Worked with store managers to implement new displays, promotions and store layout changes.
  • Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
  • Trained and supervised junior team members in visual merchandising techniques for consistent brand presentation across the store.
  • Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
  • Coordinated with marketing team to create cohesive in-store promotional materials for special events and sales campaigns.

Cleaner

Dey Cottages
05.2018 - Current
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Emptied trashcans and transported waste to collection areas.

Accessories Specialist

Forever 21
09.2016 - 11.2019
  • Provided expert styling advice, helping customers select the perfect accessories to complete their outfits.
  • Boosted accessory sales by creating eye-catching displays that showcased the latest trends and seasonal musthaves.
  • Organized product displays according to visual merchandising guidelines, optimizing accessibility and appeal of accessories assortment.
  • Assisted with staff training, sharing product knowledge and best practices for up-selling techniques with new hires.
  • Supported store management in maintaining a clean, visually appealing retail space that attracted customers and encouraged browsing.

Sales Associate

Target
10.2014 - 04.2015
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Hairstylist

Hair Fitness
06.2009 - 11.2013
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.

Education

Hairstyling And Cosmetology - Hairstylist

Art And Technique Academy
Oshawa, ON
06.2009

Ontario Secondary School Diploma - General Studies

Courtice Secondary
Courtice, ON
06.2007

Skills

    Time management

    Attention to detail

    Communication

    Problem Solving

    Familiarity with cleaning products

    Team work

    Cleaning skills

    Reliability

    House keeping

Languages

English
Native or Bilingual

Timeline

Visual Merchandiser

Urban Planet
12.2019 - Current

Cleaner

Dey Cottages
05.2018 - Current

Accessories Specialist

Forever 21
09.2016 - 11.2019

Sales Associate

Target
10.2014 - 04.2015

Hairstylist

Hair Fitness
06.2009 - 11.2013

Hairstyling And Cosmetology - Hairstylist

Art And Technique Academy

Ontario Secondary School Diploma - General Studies

Courtice Secondary

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Brittney Cooper