Brittney Bloye
Swift Current,SK
Summary
Dedicated receptionist and customer-centric individual with strong interpersonal skills and a friendly disposition. Excellent multi-tasking abilities with a diplomatic personality to handle customer complaints with utmost courtesy. Familiar with numerous phone system management tools, and a background in various customer service settings.
Overview
6
6
years of professional experience
Work History
BloyeStone Autoworks
01.2023 - 08.2023
- Completed clerical tasks such as filing, copying, and distributing mail.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
- Developed and implemented construction plans according to client specifications and expectations.
Server/Bartender
Elmwood Golf Course
05.2019 - 01.2023
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Assistant Manager/Server
Spice Hut
01.2018 - 07.2019
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored team members to enhance professional development and accountability in workplace.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Recruited and helped hire employees and implemented mentoring program to promote positive feedback and engagement.
Education
Office Administration
Great Plains College
Swift Current, SK09.2022
Skills
- Complex Problem Solving
- Active Listening
- Time Management
- Social Perceptiveness
- Customer and Personal Service
- Service Orientation
- Equipment Selection
- Judgement and Decision Making
- Sorting and Labeling
- Technical Support
- Verbal and Written Communication
Timeline
BloyeStone Autoworks
01.2023 - 08.2023
Server/Bartender
Elmwood Golf Course
05.2019 - 01.2023
Assistant Manager/Server
Spice Hut
01.2018 - 07.2019
Office Administration
Great Plains College
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